Premium Sales Executive Venues · York Barbican, York

Utilita Arena; York and North Yorkshire; On-site; GBP 60,000 - 80,000; Part time

Job summary

An events management company in York seeks a committed individual for a part-time role focused on financial analysis and hospitality management. The position requires proven customer service experience, strong communication skills, and proficiency in Excel. Join a company that values diversity and offers benefits like discounted tickets, health coverage, and a pension contribution, while playing a vital role in enhancing customer experiences during events.

Benefits

Discounted tickets

25 days of annual leave plus bank holidays

Life Assurance

5% pension contribution

HealthShield

Employee Assistance Programme

Eye care vouchers

Cycle to Work scheme

Referral rewards

Qualifications

• Proven experience in customer-facing roles with outstanding customer service and relationship management skills.
• Excellent communication, interpersonal, and organisational abilities.
• Strong problem-solving skills with the ability to work independently and use initiative.

Responsibilities

• Provide high-quality management information (MI) and detailed commercial financial analysis.
• Identify and implement process and system improvements.
• Lead monthly financial reviews with Department Heads.

Skills

Customer service skills

Relationship management

Problem-solving skills

Attention to detail

Communication skills

Tools

Excel

Microsoft Outlook

Ticketing systems

Social media understanding

Job description

The Role

Reporting to the Head of Premium Sales, this role plays a vital part within the team, responsible for the planning, execution, and fulfilment of hospitality and premium offerings across all events, products, and premium spaces. The position is instrumental in delivering a seamless, world-class experience for our customers at every touchpoint, ensuring excellence from initial engagement through to post-event satisfaction.

Please Note : This is a 22 hours per week contract.

What we offer

At Legends Global, hosting events is what we do best—and we want our people to experience it too. Enjoydiscounted ticketsto your favourite events and unleash your inner superfan.

Work hard, rest well: you’ll get25 days of annual leaveplus bank holidays.

We care about life outside work—ourLife Assurancepolicy helps protect your loved ones while you focus on success.

Plan for the future with our5% pension contribution, so your golden years are all about the bucket list.

HealthShieldhelps cover unexpected medical costs such as, dental, physio, and counselling expenses—for you and your children.

We’ve partnered with AXA Health to offer an Employee Assistance Programme supporting mental wellbeing.

See clearly and think big with our eye care vouchers and glasses contribution.

Go green and get fit with ourCycle to Workscheme.

And because great people know great people—refer a friendand get rewarded.

Responsibilities

• Provide high-quality management information (MI) and detailed commercial financial analysis to support decision-making.
• Identify and implement process and system improvements to enhance controls and efficiency.
• Lead monthly financial reviews with Department Heads to discuss results, forecasts, and performance.
• Prepare annual budgets and regular reforecasts, challenging departments to meet financial targets.
• Contribute to business planning and evaluate the financial impact and ROI of key initiatives and projects.

Qualifications

• Proven experience in customer-facing roles with outstanding customer service and relationship management skills.
• Excellent communication, interpersonal, and organisational abilities.
• Strong problem-solving skills with the ability to work independently and use initiative.
• High attention to detail and proficiency in Excel and Microsoft Outlook.
• Experience with ticketing systems and a professional understanding of social media.

Inclusive Workplace

At Legends Global, we’re shaping a greener, faster, and more innovative future for the entertainment industry — and there’s never been a better time to join us. We’re an inclusive organisation built on trust, collaboration, and respect, where every voice matters.

We value diversity, equal opportunity, and flexible working, and we’re committed to a fair and accessible recruitment process for all. If you require any adjustments, please let us know. Apply today to make an impact from day one — applications are reviewed on a rolling basis and may close early.