Pre-Sales Support Specialist (Hybrid) – Quotes & CRM

EXFO; Southampton; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

A leading technology solutions provider based in Southampton seeks a Sales Support Representative to assist their EMEA sales team. This hybrid role involves pre-sales support, collaboration with clients, and understanding internal systems like C4C. Candidates should possess skills in CRM systems, Microsoft Suite, and a background in the Telecoms industry. Join us in fostering diversity and inclusion within a global team dedicated to sales excellence.

Qualifications

• Expertise in using Microsoft Office Suite, especially Teams.
• Familiarity with CRM systems, particularly C4C.
• Methodical and collaborative approach to tasks.
• Understanding of the Telecoms industry to facilitate support.

Responsibilities

• Support the E.ME.A & UK sales team with their requests.
• Provide assistance with Supplier questionnaires, tenders & RFQs.
• Liaise with the legal team in Canada for customer contracts.
• Create quotes as requested by the Sales team.
• Handle pre-sales queries and pricing.

Skills

knowledge of C4C or CRM system

expert within the Microsoft suite including Teams

Methodical approach

Collaborative with all types of employees at all types of levels

Background knowledge of Telecoms industry

Education

Degree in Electronic engineering or equivalent work experience

Tools

SAP

Job description

A leading technology solutions provider based in Southampton seeks a Sales Support Representative to assist their EMEA sales team. This hybrid role involves pre-sales support, collaboration with clients, and understanding internal systems like C4C. Candidates should possess skills in CRM systems, Microsoft Suite, and a background in the Telecoms industry. Join us in fostering diversity and inclusion within a global team dedicated to sales excellence.