PPMS Manager (Implementation & Support Specialist)

Cambridge; Cambridge; Hybrid; GBP 42,000 - 57,000; Full time

Job summary

A leading research university in Cambridge is seeking a PPMS Manager to lead the management of its Pasteur Platform Management System (PPMS). Responsibilities include administering the CUFS-integrated instance, onboarding facility managers, creating operational dashboards, and ensuring efficient management of research facilities. The ideal candidate will have a degree and proven IT support experience, particularly in complex organizations. This role offers a salary range of £42,254-£56,535 and some flexibility for hybrid work after training.

Benefits

Flexible working arrangements

Support for diversity and inclusion

Qualifications

• Proven track record of delivering IT-based support in a complex organization.
• Experience using complex platforms in higher education.
• Strong diplomacy, negotiation, and influencing skills.

Responsibilities

• Administer the University-wide CUFS-integrated PPMS instance.
• Onboard and train facility managers and technical support staff.
• Create custom reports and operational dashboards.

Skills

IT support delivery

Data analytics

Communication skills

Project management

Diplomacy

Education

Degree or equivalent professional experience

Tools

Stratocore PPMS

Oracle

CUFS

PowerBI

Alteryx

Job description

# PPMS Manager (Implementation & Support Specialist)The University of Cambridge has made a strategic investment in Stratocoreà ¢Ã à s Pasteur Platform Management System (PPMS) to unify and enhance the management of research equipment across its institutions. As PPMS Manager, you will lead the rollout and ongoing management of the Universityà ¢Ã à s enterprise PPMS, which is fully integrated with the Cambridge University finance system (CUFS). This role is pivotal in enabling efficient, transparent, and sustainable management of shared research facilities, supporting world-class research across Cambridge.You will play a critical role in achieving widespread uptake of the CUFS-integrated PPMS instance by administering the enterprise licence in line with governance from the PPMS Oversight Committee, onboarding all suitable facilities, and providing ongoing support to maximise value for money and operational benefits. You will also maintain University-wide databases, resolve technical issues, and support departmental leadership in promoting beneficial cultural changes particularly around financial transparency and sustainability.What You Will DoAdminister the University-wide CUFS-integrated PPMS instance, acting as 'SuperAdmin' for systems maintenance and technical support.Onboard and train facility managers, equipment leads, and technical support staff, mapping facility needs to PPMS functions and applying Lean principles to maximise efficiency.Guide departments in bringing their facilities to operational compatibility with PPMS processes, supporting both new and migrating facilities.Maintain validated financial account and user/group databases, troubleshooting issues and ensuring accurate records.Create custom reports and operational dashboards, providing progress updates to stakeholders and senior leadership.Chair stakeholder working groups, relay end-user needs to the PPMS Oversight Committee, and collaborate with Stratocore to develop new features.Work closely with the PPMS Systems Integration Specialist to safeguard essential functionality during the transition to Oracle Fusion.Document and report all process changes for technical audit and user training.Lead the transition to a cost-recovery model for the managed PPMS enterprise licence, ensuring ongoing funding and continuity for departmental facility operations.Support other in-house equipment-sharing IT tools or software-based processes as required.What You Will BringYou will have:à ¢Ã à ¢ A degree or equivalent relevant professional experience.à ¢Ã à ¢ Proven track record of delivering IT-based support in a complex organisation, ideally in higher education.à ¢Ã à ¢ Experience using complex platforms (e.g., Stratocore PPMS, Oracle, CUFS).à ¢Ã à ¢ Understanding of research facility operations and governance in a university environment.à ¢Ã à ¢ Experience training colleagues and providing ongoing customer service support.à ¢Ã à ¢ Strong diplomacy, negotiation, and influencing skills.à ¢Ã à ¢ Excellent communication and engagement abilities, with confidence working at all levels.à ¢Ã à ¢ Project management and analytical skills, with attention to detail and adherence to policies.à ¢Ã à ¢ Willingness to support other equipment-sharing IT tools.Desirable:à ¢Ã à ¢ Working knowledge of shared research facilities operations.à ¢Ã à ¢ Experience engaging with software suppliers.à ¢Ã à ¢ Experience leading change management.à ¢Ã à ¢ Familiarity with data analytics tools (e.g., PowerBI, Alteryx).à ¢Ã à ¢ Knowledge of project management or continuous improvement methodologies.à ¢Ã à ¢ Familiarity with UK HEI finance workflows and account structures (e.g., grants, tasks, expenditure types, General Ledger Cost Centres).Working arrangements:The role is predominantly office-based with some flexibility for hybrid work, once fully trained.Informal enquiries are welcomed and should be directed to:Mr Gregory StrachanEmail: [e-mail] the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.Closing date: 7 January 2026Interview date: Week commencing 19 January 2026Please quote reference LA48198 on your application and in any correspondence about this vacancy.The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.The University has a responsibility to ensure that all employees are eligible to live and work in the UK.### Department/location### Salary£42,254-£56,535### ReferenceLA48198### Category### Date published9 December 2025### Closing date7 January 2026