Portfolio Manager

Institute of Project Management; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading housing organization is seeking a Property Manager to oversee rental agreements and tenant relations. The ideal candidate will demonstrate strong communication skills, possess a full UK driving license, and have experience in housing management. Responsibilities include maintaining properties, managing tenancy issues, and supporting tenants in their needs. This full-time position offers a competitive salary and benefits including a company car, 25 days of annual leave, and opportunities for volunteering leave.

Benefits

Company car

25 days annual leave plus bank holidays

Volunteering Leave

Staff perks with Mears Rewards

Access to EAP Counselling sessions

Family friendly policies

Qualifications

• Experience in duties related to property management and tenant support.
• Understanding of basic property faults and ways to remedy them.
• Strong written and verbal communication skills.

Responsibilities

• Conduct regular property visits and liaise with tenants and landlords.
• Manage tenancy check-outs and ensure compliance with standards.
• Report repairs needed and maintain accurate records.

Skills

Experience in property management

Strong communication skills

Understanding of property faults

Ability to write and present reports

Knowledge of Housing Health & Safety Rating

Full UK driving licence

Job description

Location: St Austell – required travel around Cornwall

Salary: £27,957.53 per annum, plus company car

Contract Type: Permanent, Full-Time

40 hours per week, Monday to Friday, 9:00am-5:30pm

Responsibilities

• Carry out regular property visits and liaise with tenants, landlords, and local authorities, ensuring all contractual obligations are met
• Conduct viewings and sign-up tenants, ensuring they understand tenancy terms and conditions, supporting housing benefit applications, and demonstrating property equipment
• Manage tenancy check-outs, compiling specifications of works required to re-let, and ensuring properties meet contractual and legal standards
• Work with the Income Collection team to maximise rental income, signposting tenants to welfare and benefits services, and issuing warnings or notices for non-payment
• Identify and report necessary property repairs, making informed decisions to maintain standards
• Manage tenancy breaches (e.g. noise nuisance, anti-social behaviour), including evidence gathering, reporting, serving statutory notices, and attending court where required
• Attend evictions and provide supporting evidence when necessary
• Identify tenants needing additional support and liaise with support providers and statutory agencies to help them sustain their tenancies
• Collect data from property visits and maintain accurate records on internal IT systems

About You

Role Criteria

• Experience in the above duties
• Understanding of basic property faults and remedies
• Ability to write and present clear reports
• Knowledge of the Housing Health & Safety Rating System
• Strong written and verbal communication skills
• Full UK driving licence
• Experience in housing management and/or temporary accommodation
• 25 days annual leave plus bank holidays
• Volunteering Leave
• Staff perks with Mears Rewards
• Family friendly policies
• Access to EAP Counselling sessions
• Company Car

About Company

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21, have held your licence over 3 months, and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact:

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.