Porter

Compass Group; Belfast; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading catering company in Belfast is currently looking for a dedicated Porter. In this full-time role, you will maintain high standards of customer care and cleanliness, supporting various operations. Ideal candidates should have excellent communication skills and previous customer care experience. The position offers multiple benefits and the opportunity for career progression.

Benefits

Free meals while at work

Cash rewards for spending with brands

Discounts and offers

Career pathways for progression

Flexible working opportunities

Wellness programmes

Qualifications

• Experience delivering high-quality customer care.
• Ability to work under pressure.
• Exceptional timekeeping and reliability.

Responsibilities

• Assist in keeping lobby and public areas clean and tidy.
• Support housekeeping and restaurant staff.
• Handle reception duties like booking tickets.
• Respond to customer requests as required.
• Run errands.
• Ensure customer safety with signage.

Skills

Excellent communication

Adaptability

Customer care

Decision making

Timekeeping

Job description

We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Northern Ireland on a full-time basis, contracted to 37.5 hours per week.

As a Porter you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards employees who go beyond the plate.

Benefits

• Free meals while at work
• Cash rewards for spending with a wide range of brands
• Discounts and offers that can be shared with friends and families
• Additional seasonal and overtime hours available
• Career pathways to support progression and skills development
• Perks shopping discount card across the Island of Ireland
• Learning & development programs with online training courses
• Flexible working to support work‑life balance
• Leave purchase scheme
• Wellness programmes to promote mental health and wellbeing
• Employee assistance programme
• Internal reward and recognition schemes
• Regular emails with best discounts and savings

Shift Pattern

• Mon: Full‑time (Days)
• Tues: Full‑time (Days)
• Weds: Full‑time (Days)
• Thurs: Full‑time (Days)
• Fri: Full‑time (Days)
• Sat: –
• Sun: –

Key Responsibilities

• Assist in keeping lobby and public areas clean and tidy.
• Support housekeeping, restaurant and banqueting staff with setting up rooms or moving furniture.
• Handle certain reception duties such as booking theatre tickets or making restaurant reservations.
• Respond to customer requests where required.
• Run errands.
• Ensure customer safety by placing and removing signage that indicates wet floors or paints.

Ideal Candidate

• Adaptable and able to embrace changing priorities.
• Excellent communicator who builds relationships easily.
• Experience delivering high‑quality customer care.
• Initiative to make decisions that are right for customers.
• Ability to work under pressure.
• Exceptional timekeeping and reliability.

At Compass Ireland, our people are our business. When you join the Compass Group you will be part of a supportive network dedicated to giving a great customer experience. We invest in every colleague and are an equal opportunity employer. We celebrate diversity, respect and value all backgrounds, legal and without discrimination.

Job Reference: com/2511/99392001/52777317/NI