Pool Shift Manager | Flexible Hours & Guest Experience

Butlins Skyline LTD; Bognor Regis; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leisure and entertainment company is looking for a Swimming Pool Shift Manager in Bognor Regis. The role involves managing the team in the Splash swimming pool, ensuring operational standards, improving guest experiences, and driving employee engagement. The ideal candidate should hold a National Pool Lifeguard Qualification and have experience in a busy pool environment, combined with effective leadership and customer service skills. Flexibility is necessary for this full-time position.

Qualifications

• Current National Pool Lifeguard Qualification (NPLQ) is required.
• Experience in a busy pool environment is necessary.
• Proven background in resolving customer complaints.

Responsibilities

• Manage team shifts to meet operational standards.
• Drive guest experience improvements and manage team performance.
• Handle onboarding, training, and HR processes.

Skills

National Pool Lifeguard Qualification (NPLQ)

Guest and customer service skills

Team leadership and performance management

Sales and promotions

Communication skills

Job description

A leisure and entertainment company is looking for a Swimming Pool Shift Manager in Bognor Regis. The role involves managing the team in the Splash swimming pool, ensuring operational standards, improving guest experiences, and driving employee engagement. The ideal candidate should hold a National Pool Lifeguard Qualification and have experience in a busy pool environment, combined with effective leadership and customer service skills. Flexibility is necessary for this full-time position.