POOL OPERATIVE DRIVER

Cardiff Council; Cardiff; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local council in Cardiff seeks a Pool Operative Driver to support cleansing operations. The role involves operating vehicles for street cleaning, responding to service requests, and maintaining accurate records using technology. Candidates should possess a full valid C1 driving license and experience in customer service. Flexibility to work evenings and weekends is essential. This is a full-time permanent position, serving a vibrant community with a strong commitment to high service standards.

Qualifications

• Experience of working in a face-to-face customer service environment.
• Ability to keep records accurately and use technology to input data.
• Full valid C1 driving licence is required.

Responsibilities

• Support the delivery of cleansing operations throughout the city.
• Operate vehicles for street cleaning activities.
• Respond to service requests and complaints.

Skills

Customer service

Manual handling

Record keeping

Flexibility

Education

Education or training in risk assessment

Job description

Cardiff is a vibrant and growing city, and we have an exciting opportunity for a motivated individual to join the Neighbourhood Services Team as a Pool Operative Driver. Our team is committed to delivering excellent service to Cardiff’s residents and visitors, ensuring high standards in street cleansing, waste management, and operational support.

About the job

As a Pool Operative Driver, you will support the delivery of cleansing operations and associated tasks throughout the city. Tasks also involve street cleaning activities such as collecting litter, handling split bags, removing dog faeces and deposited items from, removing leaf fall, and sweeping

Your duties will include carrying out manual handling operations, following health and safety guidance, and providing excellent customer service. You will be responsible for operating vehicles, responding to service requests and complaints.

The position involves maintaining records, using technology such as tablets or smart phone devices for daily task assignments, and documenting all completed work.

The role involves working outdoors in all weather conditions and requires flexibility to meet changing service needs and priorities.

What We Are Looking For From You

• A level of education or training which allows the understanding of risk assessment, working time directive and workplace instructions.
• Experience of carrying out manual handling operations and following health & safety guidance in the workplace.
• Experience of working in a face-to-face customer service environment.
• Ability to keep records accurately and use technology to input data.
• Ability to remain calm, polite, and courteous when dealing with customers.
• Ability to work flexibly to meet changing service needs and priorities.
• Punctual, reliable, and committed to the Council’s Equality and Diversity Policy.
• Willingness to attend training courses relevant to the role.
• Full valid C1 driving licence as post is required to operate and drive a small mechanical sweeper, street washing fleet and vehicles up to 7.5 tonne.
• Able to work evenings, weekends, and bank holidays as required.

Additional information

• The are multiple posts which are required to work from different depots: Lamby Way Depot, Brindley Road/Coleridge Road Depot, or Millicent Street Depot. The post requires you to work from any designated Council facility.
• The post may involve shift work, including weekends and bank holidays (excluding Christmas Day).
• Essential driving Full driving license is required

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website :

Important information you need read in order to complete your application:-

Job Category Environmental / Waste / Recycling

Working Pattern/Contract Type Full Time Permanent