Plants Department Lead - Garden Centre, With Staff Discount

Britishgardencentresonline; Ambleside; On-site; GBP 100,000 - 125,000; Full time

Job summary

A family-run garden centre business in Ambleside is seeking a Horticulture Manager to deliver exceptional customer service and drive sales. This role includes responsibilities such as assisting in the management of the garden centre, supporting health and safety tasks, and providing plant advice. Candidates should possess strong customer service skills and horticultural knowledge, along with the ability to work independently under pressure. The position offers benefits like onsite parking and staff discounts.

Benefits

Onsite car parking

Staff discount at Garden Centres and Restaurants

Discount at Woodthorpe Leisure Park

Qualifications

• Horticultural knowledge is required to provide excellent plant advice.
• Excellent customer service skills are essential.
• Ability to work independently and under pressure is necessary.

Responsibilities

• Assist Centre Manager to maximize sales and ensure effective management.
• Support daily Health & Safety tasks and paperwork.
• Generate ideas for better methods of working within the department.
• Help achieve a high standard of customer service.
• Assist in planning key events effectively.
• Handle complaints and queries from staff and customers.

Skills

Excellent customer service

Horticultural knowledge

Able to work on one’s own initiative

Adhering to company policies

Work well under pressure

Good time management

Professionalism and reliability

Job description

A family-run garden centre business in Ambleside is seeking a Horticulture Manager to deliver exceptional customer service and drive sales. This role includes responsibilities such as assisting in the management of the garden centre, supporting health and safety tasks, and providing plant advice. Candidates should possess strong customer service skills and horticultural knowledge, along with the ability to work independently under pressure. The position offers benefits like onsite parking and staff discounts.