PIA Administrator

Wessex Internet Ltd; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading broadband provider in the United Kingdom is seeking a highly organised (PIA) Administrator to support their mission of delivering ultrafast broadband to rural communities. The successful candidate will coordinate PIA activities, manage compliance data, and liaise with internal and external stakeholders. Ideal applicants will be detail-focused, adaptable, and have strong IT skills, with a starting salary of up to £30,000 plus competitive benefits including 25 days of holiday, health insurance, and career development opportunities.

Benefits

Starting salary of up to £30,000

25 days holiday + bank holidays

Private medical insurance

Life assurance & income protection

Cycle to Work & Tech purchase schemes

Enhanced family leave policies

Staff broadband discount (75%)

Career development opportunities

Qualifications

• Strong administrator or coordinator with excellent organisational skills.
• Confident working with data and systems, with high attention to detail.
• Effective communicator who can manage multiple stakeholders.

Responsibilities

• Support the team with coordination of PIA activities.
• Review and maintain compliance data for accuracy.
• Administer the PIA customer portal and manage data submissions.
• Communicate specification changes to build teams.
• Manage Notices of Intent (NOIs) and track expiry dates.
• Collate and verify build-related data for project teams.

Skills

Organisational skills

Working with data

Strong IT skills

Effective communication

Ability to prioritise tasks

Adaptability

Job description

Wessex Internet is an award-winning and fast-growing broadband provider, transforming rural connectivity across the South West. As we continue expanding into the New Forest, Wiltshire, and South & West Dorset, we're looking for a highly organised and detail-focused (PIA) Administrator to join our team. In this role, you'll play a vital part in supporting our mission of delivering exceptional service and ultrafast broadband to rural communities.

What's in it for you?

• A starting salary of up to £30,000, dependent on experience.
• 25 days holiday + bank holidays, with the option to buy/sell up to 5 days.
• Private medical insurance, life assurance & income protection.
• Cycle to Work & Tech purchase schemes.
• Enhanced family leave policies.
• Staff broadband discount (75%).
• High street discounts on 100+ brands.
• Summer & Christmas team socials.
• Career development opportunities - Whether you want to lead a team or learn new skills, we'll support your growth in our fast-moving business.

What you'll be doing:

• Support the team with coordination of PIA activities and Openreach submissions.
• Review and maintain compliance data, ensuring accuracy and integrity across systems.
• Administer the PIA customer portal and manage data submissions.
• Communicate specification changes to build teams and ensure timely updates.
• Manage Notices of Intent (NOIs) and track expiry dates for submissions.
• Collate and verify build-related data for project teams.
• Liaise with internal teams and external stakeholders to keep projects on schedule.
• Ensure adherence to relevant legislation and compliance standards.
• Support permissions and submissions for SSE and National Grid assets.

What we're looking for:

• A strong administrator or coordinator with excellent organisational skills.
• Confident working with data and systems, with high attention to detail.
• Strong IT skills and ability to learn new platforms quickly.
• Effective communicator who can manage multiple stakeholders.
• Ability to prioritise tasks and meet deadlines in a fast-paced environment.
• Previous experience in telecoms or civils is an advantage, but not essential.
• Positive, adaptable, and motivated to deliver results.

Ready to take the next step in your career and make a real impact? Apply today and join Wessex Internet - where we’re not just building networks, we’re building futures. Click Apply Now and start your journey with us!