Pharmacy Assistant- Speciality- Kingston

Ontario Medical Supply Limited; Kingston upon Thames; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare company is seeking a Pharmacy Assistant in Kingston. The role involves responsibilities for prescription processing, inventory management, and customer service. Candidates should have 1-2 years of pharmacy experience and strong computer skills. This is a full-time, permanent position with competitive pay, focused on supporting optimal health outcomes.

Qualifications

• Minimum 1-2 years’ experience in a pharmacy setting required.
• Knowledge and understanding of specialty medications and processes.
• Proven ability to perform all technical duties involved in the successful dispensing of medications.

Responsibilities

• Accurate processing of prescriptions for all programs/medications.
• Label, pick and package prescriptions according to procedures.
• Inventory management and reconciliation.

Skills

Strong computer skills in a Windows environment using MS Office

Excellent phone etiquette

Highly organized with strong attention to detail

Ability to self-manage time and multitask

Tools

Kroll

Job description

Pharmacy Assistant- Speciality- Kingston

Royal Drugs is a healthcare company providing specialty pharmacy, infusion therapy, and retail pharmacy services. Royal Drugs is partnered for success with Ontario Medical Supply. Ontario Medical Supply is a Leading Distributor of medical equipment, supplies, and services for healthcare organizations and home healthcare clients across Ontario. Together, we work towards supporting optimal health outcomes and better quality of life. Come Join Our Team!

Purpose:

The PharmacyAssistant, Specialty is primarily responsible for disp dispensary duties including prescription entry/processing, picking/packaging and shipping of medications, answering telephone calls, assisting in payment processing, maintaining inventory, and other administrative duties as required to support the pharmacy team. The PharmacyAssistant, Specialty is required to work independently under direction from the Operations or Pharmacy Manager, as well as within a team. All roles will be cross trained as permitted by scope of practice, and the incumbent may be required to help out in other areas of the pharmacy when required.

Position: Pharmacy Assistant

Location: Royal Drugs Inc. – Kingston

No. of Positions: 1

ATR:4896

Type: Full Time, Permanent

Salary: Hourly, commensurate with experience

Job Responsibilities:

• Accurate processing of prescriptions for all programs/medications, including following up on ODB and insurance billing issues and working with the reimbursement team regarding verification with third-party payers/patient support programs
• Label, pick and package prescriptions in accordance with standard operating procedures to ensure supply to patients in a safe, efficient, and accurate manner
• Prepare medications for shipping, including packing into cold chain coolers
• Inventory management and reconciliation which includes ordering, maintaining and organizing appropriate inventory and packaging supplies to support dispensing
• Accurate reconciliation of consignment (emergency doses) inventory after every injection clinic where relevant; immediately contact clinic and BDM if discrepancy is identified
• Assist with ODB and Trillium co-pay collection when needed as per established process
• Provide exemplary customer service to clinic staff, nurses and physicians primarily by phone/email
• Work with the operations team to arrange for delivery services/couriers so that prescriptions and supplies are received on-time by clinics or patients
• Develop and maintain professional relationships with health care professionals, reimbursement coordinators, private payers and patients
• Call patients to schedule delivery of refills/renewals of medications when relevant
• Work collaboratively with the BDM (Business Development Manager) team to ensure clinic processes and requirements are clear and updated as needed
• Understand and use ePrescribe portal where relevant

Qualifications:

• Minimum 1-2 years’ experience in pharmacy setting required
• Experience with Kroll preferred
• Knowledge and understanding of specialty medications and processes along with third-party billing issues is considered an asset
• SKILLS: Strong computer skills in a Windows environment using MS Office (Excel, Word); Excellent phone etiquette and interpersonal skills; Highly organized with strong attention to detail; Proven ability to self-manage time, set priorities and multi-task to meet various competing work deadlines; Ability to perform all technical duties involved in the successful dispensing of medications; This position requires a significant degree of self-starting and independence

Human Resources:

While we thank you for your interest, only select applicants will be contacted regarding the position. Royal Drugs is an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted. The company reserves the right to close the competition based on business need and a sufficient pool of candidates who have applied.

Company

OMS / Royal Drugs

Location

Kingston

Opening Date

Oct 10, 2025

Closing Date

Oct 31, 2025

Requirements

• A&AODA Accessibility & AODA Acknowledment Required within 30 days after job starts
• EO -2 Quality & Regulatory Training (Phase 2) Required within 30 days after job starts
• EO-1 General Orientation (Phase 1) Required within 30 days after job starts
• WHMIS WHMIS 2015 Required within 30 days after job starts
• WPVH Workplace Violence and Harassment Required within 30 days after job starts