Pet Store Manager — Lead, Grow & Delight

Jollyes; Hull Bridge; On-site; GBP 33,000 - 39,000; Full time

Job summary

A leading UK pet retailer is seeking a Retail Store Manager for their Hull location. The successful candidate will manage daily operations, drive customer satisfaction, and lead a team of pet enthusiasts. With a competitive salary of £33,500 - £38,500 plus bonuses, this position offers numerous benefits including financial wellbeing support, health and wellness programs, and ongoing career development. Join a company recognized for its excellence and commitment to pets and people.

Benefits

Competitive salary

Financial Wellbeing Package

Retail Trust Membership

Colleague Discounts

Health & Wellbeing Support

Workplace Pension

Extra Time Off

Enhanced Family Leave

Recognition & Rewards

Learning & Development

Qualifications

• Experience in managing a retail store with a hands-on approach.
• Ability to motivate, train, and develop team members.
• Proven track record of exceeding KPIs and ensuring store compliance.

Responsibilities

• Lead daily store operations and team culture.
• Manage store KPIs, customer service, and financial performance.
• Ensure top pet care and promote responsible pet ownership.
• Deliver exceptional customer service and maintain store standards.
• Recruit and develop team members, ensuring performance management.

Skills

Passion for pets and people

Retail store management experience

Decision making

Team building

Business performance development

Commercial awareness

Job description

A leading UK pet retailer is seeking a Retail Store Manager for their Hull location. The successful candidate will manage daily operations, drive customer satisfaction, and lead a team of pet enthusiasts. With a competitive salary of £33,500 - £38,500 plus bonuses, this position offers numerous benefits including financial wellbeing support, health and wellness programs, and ongoing career development. Join a company recognized for its excellence and commitment to pets and people.