Pet Care Receptionist & Client Experience Advocate

Medivet Group; Wimbledon; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading veterinary care provider is looking for a Veterinary Receptionist to join their Wimbledon practice. You will be the first point of contact for clients, responsible for managing appointments and processing payments. Ideal candidates should have excellent client-facing skills and the ability to work calmly under pressure. The role offers a supportive environment with a focus on making a positive impact on pet care. Benefits include a health cash plan and 5 weeks of annual leave.

Benefits

Health cash plan

Life Assurance

Access to 24-hour counselling

5 weeks’ annual leave

Interest free Season Ticket Loan

Qualifications

• Experience of working as part of a team and building positive working relationships.
• Ability to manage payments and cash up.
• Experience in using online appointment booking systems.

Responsibilities

• Manage the practice diary and appointment availability.
• Ensure clients are greeted and records are updated.
• Process repeat prescription order requests.

Skills

Excellent client facing and reception skills

Team collaboration

Calm under pressure

Good numeracy skills

Administration skills

Job description

A leading veterinary care provider is looking for a Veterinary Receptionist to join their Wimbledon practice. You will be the first point of contact for clients, responsible for managing appointments and processing payments. Ideal candidates should have excellent client-facing skills and the ability to work calmly under pressure. The role offers a supportive environment with a focus on making a positive impact on pet care. Benefits include a health cash plan and 5 weeks of annual leave.