Peripatetic Senior Administrator

Colten Care Limited; Poole; On-site; GBP 80,000 - 100,000; Full time

Job summary

A family-owned care home group is seeking a Peripatetic Senior Administrator to manage and support the administration function across care homes in Bournemouth, Poole, and Ferndown. The successful candidate will deliver exceptional customer service, oversee office duties, and assist the Home Manager. Previous supervisory experience in administration or reception, strong literacy, numeracy, and Microsoft Office skills are essential. A driving license and business insurance for work-related travel are required. Competitive pay and career progression opportunities.

Benefits

Excellent inductions and training

Career progression opportunities

Annual pay review

Choice of meals on duty

Qualifications

• Proven track record in administration and/or reception.
• Experience supervising a team in a busy environment.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Manage the administration team and function of the care home.
• Deliver the highest level of customer care.
• Conduct viewings and handle enquiries and correspondence.
• Support the Home Manager with administrative tasks.

Skills

Supervision of a team

Customer service skills

Literacy and numeracy

Microsoft Office

Flexibility

Job description

Salary: From £13.79 up to £15.29 per hour

Working Hours: 32 hours per week, working between the hours of 9.00 am to 5.00 pm, including alternate weekends (including paid breaks)

Location: Poole, Dorset

Site: Canford Chase

Closing Date: 12/02/2026

Peripatetic Senior Administrator

Based at our Homes in Bournemouth, Poole and Ferndown

From £13.79 up to £15.29 per hour

**At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles. Contact us to find out more**

32 hours per week, working between the hours of 9.00 am to 5.00 pm, including alternate weekends (including paid breaks)

Introduction

We are looking for an organised and friendly individual to join our team to provide a ‘Colten’ warm welcome to all our visitors. Your interpersonal skills will be in regular use, and as a font of knowledge, you’ll be able to assist your wider team, as well as residents and relatives.

About the Job

The Senior Administrator has day‑to‑day responsibility for the line management of the administration team and for managing the administration function of the care home.

You’ll provide the highest possible level of customer care so that residents and families feel totally at home. You will carry out administration duties in a way that is friendly, efficient, professional and timely. There is plenty of variety as you will be greeting and escorting visitors, conducting viewings and handling telephone and e‑mail enquiries and correspondence. Along with general office duties, you will carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments and handle client admission and occupancy records. You’ll also provide support to the Home Manager, assisting them with various administrative tasks.

About You

It is essential that you have previous experience of supervising a team and a proven track record in administration and/or reception. Based on ‘front of house’, you’ll demonstrate professionalism and excellent customer service skills and share our goal of delivering excellence in person‑centred care. You’ll be confident in literacy and numeracy with a good working knowledge of Microsoft Office and you’ll enjoy working in a busy, fast‑paced environment, juggling multiple tasks. Your ability to be flexible, approachable, well‑organised and with the skill to prioritise is essential.

You’ll be a car driver and own your own car as you will be travelling to multiplesites during the working week.

Essential requirement‑ Business insurance is essential due to travel during work hours

About Us

We’re an award‑winning, family‑owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do.

We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and seven are outstanding by the CQC, our national regulator.

If a career in elderly care is for you then you want to be part of the team at Colten Care.

Additional Benefits

• Excellent inductions, training and ‘on the job’ support
• Real career progression opportunities
• Annual pay review
• Choice of hot or cold meals and drinks on duty