Performance Manager: Lead Rental Sales & KPIs

Europcar; Manchester; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading mobility services company in Manchester is seeking a Performance Manager to lead a team of rental sales agents and ensure exceptional customer service. You will be responsible for maximizing sales through training and coaching, achieving performance targets, and sustaining key performance indicators. Ideal candidates will possess a clean driving license and have strong leadership and customer service skills. Competitive compensation package, including a basic salary and uncapped commission opportunities, is offered.

Benefits

Competitive basic salary

Fully electric company car

Exceptional commission scheme

Starting 6 weeks holiday

Pension and life insurance

Discounted car hire rates

Cycle2Work scheme

Free annual eye tests

Career progression

Qualifications

• Full, valid clean driving licence with a minimum of 4 years driving experience.
• Proven track record of driving great sales and delivering high standards.

Responsibilities

• Lead a team of rental sales agents to deliver five-star customer service.
• Work with the Station Manager to achieve sales targets.
• Maximise sales through effective training and coaching.

Skills

Communication

Customer service

Leadership

Organization

Problem-solving

Sales

Job description

A leading mobility services company in Manchester is seeking a Performance Manager to lead a team of rental sales agents and ensure exceptional customer service. You will be responsible for maximizing sales through training and coaching, achieving performance targets, and sustaining key performance indicators. Ideal candidates will possess a clean driving license and have strong leadership and customer service skills. Competitive compensation package, including a basic salary and uncapped commission opportunities, is offered.