People Services Supevisor

Abbeyfield Living; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

Abbeyfield Living is seeking a People Services Supervisor to lead HR administrative functions and payroll operations. This remote role involves supervising a team while ensuring compliance with regulations and providing high-quality HR services. Candidates should have HR experience, supervisory skills, and CIPD Level 3 or equivalent. The organization offers competitive benefits, including paid leave and opportunities for professional development.

Benefits

Up to 33 days paid leave

Healthcare expense claims

Life Assurance

Learning and career development opportunities

Company pension

Discounted gym membership

Employee assistance programme

Shop and save vouchers

Blue Light Card discounts

Qualifications

• Experience in HR administration or payroll operations.
• Ability to supervise and coordinate teams.
• Strong attention to detail and compliance knowledge.

Responsibilities

• Supervise daily operations of the People Services Administrators.
• Ensure compliance with HR regulations and legislation.
• Monitor service levels and contribute to process improvements.

Skills

HR administration

Payroll operations

Team coordination

Communication skills

IT skills

Education

CIPD Level 3 or equivalent

Tools

HRIS systems

Microsoft Office

Job description

Join to apply for the People Services Supevisor role at Abbeyfield

Join to apply for the People Services Supevisor role at Abbeyfield

This range is provided by Abbeyfield. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Abbeyfield

For almost 70 years, Abbeyfield Living Society has been a leading provider of housing and care for older people across England. We're dedicated to exceptional care, and we know it starts with an exceptional team.

Are you an experienced HR or payroll professional ready to take the next step in your career? We are looking for a proactive and detail-oriented People Services Supervisor to lead and support the delivery of high-quality administrative HR services across the employee lifecycle.

Location: Remote/Home Based

Contract: Permanent

Hours: 35 Hours. Monday – Friday. 9am – 5pm

About the Role

In this vital leadership role, you’ll supervise the People Support Services administration team to ensure timely, accurate, and compliant HR and payroll processes. You will coordinate workflows, monitor service levels, and provide coaching to team members—ensuring an efficient, high-performing operation.

Key Responsibilities

• Supervise daily operations and performance of the People Services Administrators.
• Oversee accurate and timely payroll and HR data entry, including starters, leavers, and employee changes.
• Ensure compliance with internal controls, GDPR, payroll legislation, and HR documentation standards.
• Support recruitment and learning administration activities.
• Act as an escalation point for queries and service issues.
• Monitor SLAs and contribute to continuous improvement initiatives.

About You

You’ll bring experience in HR administration or payroll operations, with strong attention to detail and team leadership capabilities. You are confident in delivering guidance, navigating systems, and supporting compliance across HR processes.

Essential Experience & Skills:

• Proven experience in HR admin and/or payroll operations
• Team coordination or supervisory background
• Knowledge of GDPR, HR policy, and payroll legislation
• Excellent communication and coaching skills
• Strong IT skills, including HRIS systems (e.g. Dayforce) and Microsoft Office
• CIPD Level 3 or equivalent (or willingness to achieve)
• Experience in recruitment admin or LMS systems
• Familiarity with audit/compliance practices in HR

At Abbeyfield, we are committed to rewarding our staff for their hard work. Our many benefits include:

• Up to 33 days paid leave, including bank/public holidays
• Claim back healthcare expenses with Medicash
• Life Assurance
• Pay progression within role based on skills and contribution
• Learning and career development opportunities
• Company pension
• Discounted gym membership
• An employee assistance programme
• Shop and save vouchers
• Opportunity to obtain Blue Light Card discounts

Ready to Apply?

Submit your CV outlining your experience and suitability for the role by clicking apply

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources and Management

• Industries

  Non-profit Organizations and Hospitals and Health Care

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