People Administrator Apprentice

Willmott Dixon; Letchworth; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A leading construction firm in the UK is offering an exciting full-time apprenticeship for a People Experience Administrator. This role involves coordinating onboarding, processing employee changes, and providing administration support. Candidates should possess strong organizational skills, proficiency in Microsoft Office, and a commitment to customer service. An opportunity to gain industry-recognized qualifications and potentially join a management trainee scheme is provided. This position promotes an inclusive working environment and supports career development.

Benefits

Support for apprenticeship qualification

Opportunity for management trainee scheme

Qualifications

• A people person who builds strong, trusted relationships.
• Curious, resilient and eager to grow.
• High levels of accuracy and attention to detail.
• Confidence working with data and confidential information.

Responsibilities

• Coordinate and manage the onboarding process for new starters.
• Process employee changes and maintain accurate records.
• Act as a key point of contact for people-related queries.
• Deliver a high quality, personal service.

Skills

Strong organisational skills

Microsoft Office skills

Clear communication skills

Commitment to customer service

Education

Strong general education at A level or equivalent

GCSE English and Maths at Grade 5 or above

Job description

Willmott Dixon has an exciting new opportunity for a motivated and enthusiastic Apprentice. This is a great opportunity to work in our People team whilst being supported to study a relevant apprenticeship qualification such as Business Administration . This is a full time role and you will be expected to work in our head office based in Letchworth a minimum of 4 days per week with some occasional travel required to other offices including London and Hitchin. You will be supported to work from home or attend college to support your apprenticeship qualification on the other day.

As an Apprentice People Experience Administrator you will play a vital role in delivering a supportive and people-focused experience throughout the entire employee lifecycle. This role is central to ensuring that all people-related processes are carried out efficiently, accurately, and with a personal touch.

At Willmott Dixon, we're not just building structures, we're building legacies. As one of the UK's most respected construction firms, we're renowned for innovative projects, sustainability, and a people-first culture that drives real impact and supports our people to develop.

The Project

Key responsibilities of the role will include:

• Coordinate and manage the onboarding process for new starters, ensuring a smooth and welcoming experience.
• Process employee changes, manage leaver procedures, and maintain accurate records throughout the employee journey.
• Act as a key point of contact for general people and benefits-related queries, providing timely, people focused, and clear responses.
• Deliver a high quality, personal service that reflects a people first approach, ensuring every interaction is professional and personable.
• Provide high quality people administration support to the business
• Work closely with other PX Hub team members and stakeholders to ensure consistency and excellence in service delivery.
• Build trusted relationships with the local teams and key stakeholders

Essential and Desirable Criteria

Essential Skills we're looking for:

A people person who builds strong, trusted relationships

• Someone who takes ownership and follows through on commitments
• Curious, resilient and eager to grow
• Strong organisational skills with the ability to juggle tasks effectively
• Strong Microsoft Office skills

High levels of accuracy and attention to detail

• Confidence working with data and confidential information
• Clear and professional written and verbal communication skills
• Ability to prioritise effectively in a fast-paced environment
• Commitment to delivering excellent customer service and supporting others

Strong general education at A level or equivalent qualification ( level 3) and must have GCSE English and Maths at Grade 5 or above.

Experience with HR systems

• Experience or interest in working within a People team
• NVQ Level 3, CIPD Level 3 or equivalent

What You’ll Gain:

• Support to complete an industry‑recognised apprenticeship qualification as well as the potential opportunity to join our management trainee scheme in the future which offers an opportunity to work across multiple functions and teams.

Additional Information

At Willmott Dixon we provide an inclusive and flexible working environment for people to thrive in and we are happy to support this where possible.

We are a proud member of the Disability Confident Scheme.

About Us

With over 170 years of rich history, Willmott Dixon’s purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive.

Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe’s 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.