Patrons Coordinator

Cambridge; Cambridge; On-site; GBP 31,000 - 36,000; Full time

Job summary

A leading educational institution in Cambridge is seeking a Patrons Coordinator to manage relationships with Patrons and oversee event planning. The ideal candidate will have a degree in Arts Management and experience in CRM management, particularly Tessitura. This pivotal role aims to enhance engagement and philanthropic support for the museum, offering a salary range of £31,236-£35,608 and a supportive workplace environment.

Benefits

Generous pension scheme

Substantial holiday allowance

Retail discounts

Qualifications

• Experience in managing donor relations or similar.
• Excellent communication and interpersonal skills.
• Ability to analyze data and identify trends.

Responsibilities

• Manage the administration and stewardship of Patrons.
• Plan and deliver Patron events and initiatives.
• Collaborate with colleagues on campaigns and marketing materials.

Skills

Event planning

CRM management

Digital marketing

Data analysis

Education

Degree in Arts Management or related field

Tools

Tessitura

Job description

# Patrons CoordinatorThe Fitzwilliam Museum: Opening up the past to transform our futures.As the principal museum of the University of Cambridge and the largest cultural venue in the region, The Fitzwilliam Museum acts as a crucial bridge between the University, the City and the rest of the world, and has an international reputation for extraordinary research, world class exhibitions, award-winning public programmes and significant collections spanning many cultures and centuries. The Hamilton Kerr Institute (HKI) is one of the world's leading centres for teaching and research in conservation and heritage science.The Patrons Coordinator will play a pivotal role in managing the Museums portfolio of existing and prospective Patrons who are a vital part of the continued growth in philanthropic support for the Fitzwilliam. The role is central to the Museums objectives of delivering outstanding experiences for audiences, increasing our reach, engagement and loyalty, and growing philanthropic income. Contributing to the Membership and Individual Giving strategy and managing the day-to-day operations of the refreshed and the Patrons Coordinator is a pivotal new role that will support the strategic development and delivery of the Fitzwilliam Museums patron schemes, currently comprising of a single tier, the Marlay Group, and with new tiers in development. A diverse and highly collaborative role, the Patrons Coordinator will manage all aspects of the administration and stewardship of Patrons and the day-to-day administration of the Marlay Committee who act as ambassadors for the Marlay Group and the wider Museum.The Patrons Coordinator will plan, develop and deliver Patron events and initiatives, work with colleagues in CRM, digital and brand on acquisition and retention campaigns and to produce bespoke digital content, communications and marketing materials, and support pathways to further philanthropic giving. A key part of the role involves using tools including the Museums CRM platform Tessitura to manage and analyse memberships and donation data tracking performance against KPIs, identifying trends, opportunities for growth and generating insights to shape future strategy. The role holder will also collaborate with colleagues in CUDAR - Cambridge University's Development and Alumni Relations department on prospects and legacies, ensuring a consistent and joined-up supporter experience and that opportunities for further philanthropic support are identified and managed effectively and efficiently.In return, we offer a supportive and inclusive workplace, a generous pension scheme, substantial holiday allowance, and a range of employee benefits, including retail discounts.Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.Closing date for applications: 4th January 2026Interviews for the role will be held: 22nd and 23rd January 2026Please quote reference DA47948 on your application and in any correspondence about this vacancy.The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.The University has a responsibility to ensure that all employees are eligible to live and work in the UK.### Department/location### Salary£31,236-£35,608### ReferenceDA47948### Category### Date published17 November 2025### Closing date4 January 2026