Patient Success & Onboarding Specialist (Hybrid)

Medtronic plc; Watford; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A global healthcare technology company seeks an individual fluent in English, Spanish, and Italian to support patient onboarding for insulin pump therapy. Responsibilities include building positive patient relationships, monitoring activities, and collaborating with team members. This role requires dynamic communication skills and is hybrid, allowing for 2 days in the office. Candidates must be computer literate and able to multitask effectively while assisting customers with their healthcare needs.

Benefits

Competitive salary

Flexible benefits package

Short-term incentive plan

Qualifications

• Experience assisting patients in a healthcare setting.
• Computer literate with ability to multitask.
• Basic to intermediate level of math skills.

Responsibilities

• Build positive relationships with patients.
• Monitor Helpline call activity and provide support.
• Collaborate with team members to meet customer needs.

Skills

Fluent in English

Fluent in Spanish

Fluent in Italian

Dynamic communication skills

Building relationships

Tools

MS Office Suite

CRM system

Job description

A global healthcare technology company seeks an individual fluent in English, Spanish, and Italian to support patient onboarding for insulin pump therapy. Responsibilities include building positive patient relationships, monitoring activities, and collaborating with team members. This role requires dynamic communication skills and is hybrid, allowing for 2 days in the office. Candidates must be computer literate and able to multitask effectively while assisting customers with their healthcare needs.