Patient Access & Appointments Coordinator

Transformationunitgm; Ashford; On-site; GBP 28,000 - 32,000; Part time

Job summary

A healthcare trust in the UK is seeking a Booking Coordinator to manage patient appointments and ensure adherence to booking targets. The ideal candidate will demonstrate excellent communication and customer service skills, with a strong background in an NHS setting. Responsibilities include managing waiting lists and liaising with internal teams to provide a high standard of care. This is a part-time position with a salary range of £28,860 - £31,671 per annum, and offers various NHS benefits.

Benefits

Excellent pension scheme

On-site Nurseries

On-site staff cafes

On-site parking

Salary Sacrifice schemes

Qualifications

• Working experience in an NHS setting.
• Strong analytical skills and able to provide customer-focused service.
• Ability to work autonomously and in a team.

Responsibilities

• Manage waiting lists and adhere to booking targets.
• Provide excellent customer service and handle appointments with empathy.
• Liaise with relevant stakeholders for patient bookings.

Skills

Effective communication

Customer service

Multi-tasking

Data protection awareness

Education

A level or Equivalent

Tools

Microsoft applications

NHS software and data systems

Job description

A healthcare trust in the UK is seeking a Booking Coordinator to manage patient appointments and ensure adherence to booking targets. The ideal candidate will demonstrate excellent communication and customer service skills, with a strong background in an NHS setting. Responsibilities include managing waiting lists and liaising with internal teams to provide a high standard of care. This is a part-time position with a salary range of £28,860 - £31,671 per annum, and offers various NHS benefits.