Parts Supervisor - Auto Parts & Customer Care Lead

Cooks Motor Group; Bromley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive retailer is seeking a Parts Supervisor for its Bromley location. In this role, you will oversee parts department operations, ensuring excellent customer service and efficient processing of parts orders. Key skills include strong communication, organizational abilities, and proficiency in IT systems. Benefits include healthcare access, employee discounts, and professional development opportunities. Join a diverse team dedicated to exceptional service and personal growth.

Benefits

24/7 online healthcare access

Car purchasing and lease schemes

Enhanced holiday allowance

Paid day off for birthdays

Company share purchase plan

Qualifications

• Strong ability to meet deadlines in a fast-paced environment.
• Capable of maintaining a methodical and logical approach.
• Proficient in using Microsoft Excel, Word, and Outlook.

Responsibilities

• Maintain surcharge ledger and oversee parts sent to manufacture.
• Update the aftersales manager on customer orders monthly.
• Ensure that parts are checked against delivery notes.
• Check all parts invoices against dispatch notes weekly.

Skills

Communication skills

Organizational skills

Customer service

Time management

IT proficiency

Job description

A leading automotive retailer is seeking a Parts Supervisor for its Bromley location. In this role, you will oversee parts department operations, ensuring excellent customer service and efficient processing of parts orders. Key skills include strong communication, organizational abilities, and proficiency in IT systems. Benefits include healthcare access, employee discounts, and professional development opportunities. Join a diverse team dedicated to exceptional service and personal growth.