Parts Sales Consultant

Fluid Recruitment Limited; Canterbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading agricultural and equipment supplier in Canterbury is seeking a customer-focused individual to engage with clients and provide solutions. Applicants should have an understanding of agriculture, technical knowledge, and a passion for customer satisfaction. Responsibilities include selling products, maintaining documentation, and ensuring H&S standards. The role offers excellent career development and a supportive environment to thrive in.

Benefits

Profit-share bonus incentive

Options for up to 6 weeks of Annual Leave

Staff discounts on products

Free counselling services

In-house training support

Qualifications

• Eager to learn about John Deere equipment.
• Thrive in a team environment.
• Experience with IT solutions.
• Knowledge of sales process advantageous.

Responsibilities

• Engage with customers in store, phone, and email.
• Identify and sell product solutions.
• Work with technicians to supply parts.
• Maintain documentation for smooth operations.
• Ensure adherence to health and safety standards.

Skills

Customer engagement

Technical knowledge

IT solutions proficiency

Sales process understanding

Job description

Drummond & Etheridge is a leading supplier of John Deere equipment throughout the South Island. Through our extensive network of 11 branches, we supply a range of quality brands to the agricultural, construction, forestry, commercial, lifestyle and adventure/recreation sectors. Built on a reputation of talking straight with customers and providing quality service long after the initial sale, we’re passionate about our people, our customers, and our industry.

This role will see you:

Engaging with customers in store, over the phone and by e‑mail, bringing your customer focus to the fore of everything you do.

Identifying, promoting and selling a vast range of product solutions for our customers’ needs.

Working closely with our workshop technicians to identify and supply parts required for exceptional aftermarket care.

Staying on top of documentation and record‑keeping, ensuring smooth operation and customer experience.

Pitching in to ensure high health and safety standards and adherence to H&S practices at DNE.

About You:

Apart from being eager to broaden your knowledge and delve into the world of John Deere Agricultural and Construction & Forestry equipment, you’ll also thrive working in a team environment and be flexible to adapt to any situation.

An understanding of agriculture and machinery with a keenness to broaden your technical knowledge as you grow into the role – but, you may also come from another industry such as construction or automotive, with transferrable knowledge to apply.

A passion for exceeding customer expectations.

Experience using IT solutions in daily activity, with an ability to pick up new systems quickly.

A track‑record of going the extra mile when required to meet the demands of the role.

Existing knowledge of the sales process of parts is advantageous, but a willingness to learn is essential.

Technical equipment knowledge &/or experience would be beneficial.

This is a busy and varied role that will cover our customer base across the region, providing a crucial backup to the premium product range we offer our customers.

Why Choose D&E?

We provide a supportive environment that promotes personal and professional development to ensure you have the skills and knowledge to succeed in your career.

This is an excellent career opportunity for the right person, you will be working with the best products and brands in the market.

We also provide:

• A profit‑share bonus incentive scheme to reward your hard work as we achieve goals.

• Options for up to 6 weeks of Annual Leave.

• Staff discounts on our extensive range of parts, products and merchandise, including access to a range of external retailer discounts.

• Free, independent counselling services across a range of specialties at work and at home.

• An in‑house Training team to support you throughout your career.

At Drummond & Etheridge, we believe in investing in our employees' futures. That's why we offer ongoing training and development opportunities, ensuring that you have all the tools you need to succeed and advance your career.

Click Apply Now to submit your interest via our Careers Page. Applicants may be progressed as they apply, so don't delay!

Please note that we require applications to be submitted online via our careers portal. If you need support to submit your application, or if you have any questions about the role, please contact us at [e-mail].