Parts Manager — Lead & Grow Auto Parts Team

Cooks Motor Group; Norwich; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading automotive group is seeking a Parts Manager in Norwich. The role involves managing the parts department and enhancing customer service. Applicants should have experience in the automotive industry, possess strong organizational skills, and demonstrate effective leadership. This position offers a supportive work environment with opportunities for progression, flexible working options, and comprehensive benefits. Join us to be part of a growing team committed to exceptional service.

Benefits

33 days of annual leave

Exclusive retail discounts

Discounts on cars and services

Company pension scheme

Flexible working options

Healthcare access

Paid day to volunteer

Training and development opportunities

Qualifications

• Key experience in automotive industry is essential.
• Excellent organization skills required for high-level reporting.
• Experience in agile environments required.
• Proven leadership skills with ability to motivate and coach.

Responsibilities

• Communicate and motivate the aftersales teams effectively.
• Lead a team and empower local decision-making.
• Ensure effective operation of parts teams.
• Drive strategic decisions for parts organization.
• Review KPIs to address trends quickly.
• Conduct performance and development reviews.

Skills

Experience within the automotive industry

Excellent organisation skills

Experience in agile environments

Open and approachable leadership style

Job description

A leading automotive group is seeking a Parts Manager in Norwich. The role involves managing the parts department and enhancing customer service. Applicants should have experience in the automotive industry, possess strong organizational skills, and demonstrate effective leadership. This position offers a supportive work environment with opportunities for progression, flexible working options, and comprehensive benefits. Join us to be part of a growing team committed to exceptional service.