Parts Advisor - Growth, Training & Bonus Opportunities

Alliance Automotive Group; Swindon; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading automotive parts supplier in Swindon is seeking a Parts Advisor to support branch operations and expand the local customer base. This role focuses on taking orders, upselling, and maintaining relationships with customers. Candidates should have excellent communication skills, a proactive attitude, and be organized. The position offers opportunities for career progression, exclusive discounts, and the potential for a performance-based bonus.

Benefits

Exclusive discounts from major retailers

Opportunities for career progression

Free access to Health and Wellbeing tools

Potential for performance-based bonus

Discount on car parts

Qualifications

• Professional and possess excellent communication skills.
• Pro‑active and enthusiastic when speaking with customers.
• Punctual, organised, and efficient whilst working towards deadlines.

Responsibilities

• Taking orders over the telephone, upselling to increase invoice value.
• Outbound calling to raise customer awareness and achieve higher sales.
• Building long-term rapport with local customers.
• Actively promote offers, discounts and customer competitions.
• Limiting credits and returns by ordering and sending the right parts, first time.

Skills

Communication skills

Customer service

Organizational skills

Proactive attitude

Job description

A leading automotive parts supplier in Swindon is seeking a Parts Advisor to support branch operations and expand the local customer base. This role focuses on taking orders, upselling, and maintaining relationships with customers. Candidates should have excellent communication skills, a proactive attitude, and be organized. The position offers opportunities for career progression, exclusive discounts, and the potential for a performance-based bonus.