Parts Advisor – Customer‑Focused Parts & Stock Expert

BMW; Worcester; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading automotive dealership in Worcester is seeking a Parts Advisor to support internal and external customers. Responsibilities include managing parts stock, assisting with parts identification, and providing excellent customer service. The ideal candidate will have experience in the motor industry, be IT literate, and possess strong organizational and communication skills. This role offers flexibility and a supportive team environment with various benefits including enhanced holiday entitlement and discounts.

Benefits

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary / community work

Qualifications

• Experience in a similar role within the motor industry is preferred.
• High levels of organization and attention to detail are necessary.
• Passionate about delivering excellent customer service.

Responsibilities

• Demonstrate a 'One Team' approach with effective communication.
• Manage parts stock room and maintain stock levels.
• Assist customers with parts identification and requests.

Skills

IT literacy

Organizational skills

Communication skills

Customer service

Job description

A leading automotive dealership in Worcester is seeking a Parts Advisor to support internal and external customers. Responsibilities include managing parts stock, assisting with parts identification, and providing excellent customer service. The ideal candidate will have experience in the motor industry, be IT literate, and possess strong organizational and communication skills. This role offers flexibility and a supportive team environment with various benefits including enhanced holiday entitlement and discounts.