Parts Advisor - Belfast: High Earning Potential & Benefits

Mesh-AI Limited; Belfast; On-site; GBP 26,000 - 32,000; Full time

Job summary

A leading automotive retailer in Belfast is seeking a driven Parts Advisor to join their dynamic team. This role involves supporting customers over the phone, managing parts orders, and ensuring high standards of service. Candidates should have a background in sales or customer service, and automotive knowledge is a plus. The position offers a competitive salary along with an excellent benefits package including annual leave, health support, and professional training opportunities. Join us to kick-start your automotive career and become part of a collaborative environment.

Benefits

Competitive salary

Bonuses

Annual leave increases with service

Health and wellbeing platform

Enhanced family leave

Access to discounted technology

Eyecare vouchers

Dental insurance

Critical illness cover

Gym memberships

Qualifications

• Demonstrable sales or telesales experience preferred.
• Good technical understanding of automotive maintenance is beneficial.
• Strong communication skills and excellent telephone manner essential.

Responsibilities

• Receive and interpret customer orders for automotive parts.
• Create dispatch orders ensuring customer satisfaction.
• Manage customer complaints effectively and ensure service quality.
• Upsell parts and accessories through inbound and outbound calls.

Skills

Sales experience

Customer service

Automotive knowledge

Communication

Job description

A leading automotive retailer in Belfast is seeking a driven Parts Advisor to join their dynamic team. This role involves supporting customers over the phone, managing parts orders, and ensuring high standards of service. Candidates should have a background in sales or customer service, and automotive knowledge is a plus. The position offers a competitive salary along with an excellent benefits package including annual leave, health support, and professional training opportunities. Join us to kick-start your automotive career and become part of a collaborative environment.