Parts Advisor – Auto Parts Specialist (Stoke-on-Trent)

Mesh-AI Limited; Stoke-on-Trent; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading automotive retailer in the UK is seeking an experienced Parts Advisor to join their team in Stoke-on-Trent. The successful candidate will ensure efficient service for customers in both retail and workshop areas, process orders on the same day, and maintain accurate administrative records. The position includes a competitive salary of £25,000 - £27,000 dependent on experience, plus bonuses and attractive employee benefits such as enhanced family leave and mental health support.

Benefits

Competitive salaries

Generous annual leave

Enhanced family leave

Access to discounted technology purchases

Eyecare vouchers

24/7 access to GP services

Dental insurance

Critical illness cover

Travel insurance

Discounted gym memberships

Qualifications

• Previous experience as a Parts Advisor.
• Ability to manage customer expectations and orders timely.
• Excellent verbal and written communication skills.

Responsibilities

• Ensure customers are dealt with quickly and efficiently.
• Process all orders on the same day.
• Complete administrative tasks accurately and timely.

Skills

Excellent communication skills

Practical knowledge of computer systems

Ability to work independently

Teamwork

Job description

A leading automotive retailer in the UK is seeking an experienced Parts Advisor to join their team in Stoke-on-Trent. The successful candidate will ensure efficient service for customers in both retail and workshop areas, process orders on the same day, and maintain accurate administrative records. The position includes a competitive salary of £25,000 - £27,000 dependent on experience, plus bonuses and attractive employee benefits such as enhanced family leave and mental health support.