Parts Advisor

Vertu Motors plc; Newcastle upon Tyne; On-site; GBP 27,000; Full time

Job summary

A prominent automotive retailer in Newcastle upon Tyne is seeking a Parts Advisor to join their team. The candidate will handle incoming trade parts requests, identify suitable parts for customers, and leverage product promotions to meet sales targets. Ideal applicants will have relevant industry experience, a drive for sales, and a commitment to customer service. The role offers a competitive salary of £26,780 with additional benefits, including training opportunities and a generous holiday allowance.

Benefits

25 days holiday rising with length of service

Access to online rewards platform

Preferential Service Rates

Colleague Purchase Scheme

Share Incentive Scheme

Pension

Enhanced Maternity & Paternity

Qualifications

• Experience in a similar role within the Motor industry.
• Ability to identify and maximize upsell opportunities.
• Willingness to undergo training for parts updates.

Responsibilities

• Deal with incoming trade parts enquiries and orders.
• Identify parts to meet customer sales requirements.
• Utilize product promotions to achieve targets.

Skills

Parts Experience

Sales Ambition

Customer Service Skills

Job description

Vertu Ford Newcastle

Vertu Ford Newcastle have an exciting opportunity for a Parts Advisor to join our brilliant team!

We are offering a basic salary of £26,780 plus company benefits!

You will be working Monday - Friday dayshift hours with NO WEEKEND WORKING!

We have a great team on site who are committed to providing a fantastic customer experience and are able to offer a professional service to trade customers. Your daily duties will include dealing with incoming trade parts enquires and orders via telephone and online platforms.

You will be able to accurately identify parts to meet the customer sales requirements, Utilising all product promotions effectively to achieve specific targets set, Identifying and maximising all upsell opportunities thereby growing overall sales figures, be able to maintain your own knowledge levels on new or updated parts through the completion of appropriate training courses and reading information from bulletins, catalogues, parts updates, special offers, recalls etc.

Ideally for this role you will have Parts Experience from a similar role within the Motor industry. You will need to be ambitious and have a determination to seek out new sales opportunities within our customer database and exceed parts sales objectives on a daily basis.

We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

• 25 days holiday rising with length of service - plus bank holidays
• Access to our online rewards platform giving you cash back and discounts for multiple retailers
• Preferential Service Rates
• Colleague Purchase Scheme
• Share Incentive Scheme
• Pension
• Enhanced Maternity & Paternity

Apply today to be considered for this vacancy.