Part-Time Visitor Services & Admin Coordinator

National Trust Group; Liverpool; On-site; GBP 25,000 - 30,000; Part time

Job summary

A well-regarded heritage organization in Liverpool seeks a part-time Business Support Coordinator to join the team at Speke Hall. The role involves being the first point of contact for visitors, maintaining records, financial management, and promoting site events. Ideal candidates should possess strong customer service and organizational skills, working effectively both independently and as part of a team. Opportunities to contribute to an inclusive culture in a dynamic environment await you.

Benefits

Substantial pension scheme up to 10%

Free entry to National Trust places

Season ticket loan

EV car lease scheme

Gym membership discounts

Holiday allowance up to 32 days

Qualifications

• Skilled at customer service and stakeholder support.
• Able to communicate effectively and collaborate.
• Experienced in maintaining records or managing information systems.
• Well-organised and able to prioritize workload.
• Skilled at administration.

Responsibilities

• Be the first point of contact for visitors.
• Responsible for record keeping and financial management.
• Support the team with group bookings.
• Gather content for newsletters and event information.
• Establish good working relationships with property colleagues.

Skills

Customer service skills

Stakeholder support skills

Communication and collaboration

Record keeping or managing information systems

Organisational skills

Administration

Job description

A well-regarded heritage organization in Liverpool seeks a part-time Business Support Coordinator to join the team at Speke Hall. The role involves being the first point of contact for visitors, maintaining records, financial management, and promoting site events. Ideal candidates should possess strong customer service and organizational skills, working effectively both independently and as part of a team. Opportunities to contribute to an inclusive culture in a dynamic environment await you.