Part-Time Rental Customer Advisor | Car & Van Service

Arnold Clark Group; Preston; On-site; GBP 60,000 - 80,000; Part time

Job summary

A car rental company is seeking an enthusiastic Rental Customer Advisor for their Preston branch. The successful candidate will deliver excellent customer service while managing administrative tasks and complaints. Strong communication skills and a full UK driving licence are essential for this part-time position. The role involves working flexible shifts, occasionally covering other branches. Join a company committed to diversity and empowering its employees.

Benefits

33 days’ annual leave

Flexible leave

Generous employee discounts

Private healthcare

Workplace pension

Extensive training

Enhanced maternity and paternity leave

Qualifications

• Strong administrative skills are essential.
• Ability to work effectively as part of a team is crucial.
• Good communication skills to handle customer interactions are required.
• Flexibility to work shifts and cover other branches when necessary is necessary.
• A full UK driving licence is mandatory.

Responsibilities

• Deliver excellent customer care, both face-to-face and over the phone.
• Use communication and organizational skills to complete tasks efficiently.
• Handle customer complaints and queries with professionalism.
• Monitor and control expenditure to ensure profitability.
• Run daily reports and ensure necessary actions are taken.
• Help promote the branch and enhance customer experience.
• Occasionally cover at other branches when needed.

Skills

Strong administrative skills

Teamwork

Good communication skills

Flexibility for shift work

Full UK driving licence

Job description

A car rental company is seeking an enthusiastic Rental Customer Advisor for their Preston branch. The successful candidate will deliver excellent customer service while managing administrative tasks and complaints. Strong communication skills and a full UK driving licence are essential for this part-time position. The role involves working flexible shifts, occasionally covering other branches. Join a company committed to diversity and empowering its employees.