Part time Night Host

Point A Hotels; City of Edinburgh; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading hotel brand in Edinburgh is seeking a Part-time Night Reception team member to enhance guest experiences. The ideal candidate will work mainly two eight-hour shifts weekly, with flexibility during busier times. Key skills include excellent customer service and problem-solving abilities. The role involves ensuring memorable guest experiences and conducting shift reconciliations. Attractive salary and benefits, including professional development opportunities and a supportive work environment.

Benefits

Attractive salary

Queensway Reward & Recognition Scheme

Annual Awards Ceremony in London

Professional development and career progression

Annual Leave calculated Pro-Rata

Friends and Family Rates at all our properties

Qualifications

• Must have right to work in UK and be able to commute to property locations.
• Imagination and ability to maximise business potential.
• Passion for developing yourself.

Responsibilities

• Ensure every single guest has an unforgettable experience at the hotel.
• Conduct auditing and banking end of shift reconciliations.
• Support other teams in the hotel and ensure effective shift handovers.

Skills

Excellent customer service and problem-solving skills

Positive attitude and drive

Passion for service

Job description

About Queensway

Queensway Group is a family-owned business founded by entrepreneurs and renowned for its warmth, sincerity, and quality of service. We invest in real estate which we develop into operating business in the hospitality sector, from coffee shops to hotels, residential property, and a member’s club. The brands we operate include KFC, Starbucks, Point A Hotels, Montagu Place, Sloane Place, and the Sloane Club.

With our entrepreneurial approach and extensive network, we can respond to opportunities and drive growth in our businesses. At Queensway we never stand still, and our agility is key to our success. This, together with our experience in real estate development, means we can effectively transform assets which are then operated by skilled and dedicated teams across the UK, Europe, and East Africa.

About Point A

At Point A we are defined by our state of mind, not the state of the market. When we work together, we believe anything is possible. Our strength lies in our ability to think differently and use what we have innovatively. We want to defy the status quo and challenge the leaders in our sector with our brand, products, and service. In everything we do, we are thoughtful, humble, honest, and true to our personal values. We deliver heartfelt hospitality to all our guests, no matter their budget. Since 2017 this approach has been key to our becoming one of the most successful new hotel brands, but we need fine folk to help us continue the story and write more of the successful paragraphs.

The Role

We are currently seeking Part timeNightReception team memberto support our team and guests at Point A Edinburgh.

The Ideal candidate would be available to work usually twoeighthour shifts a week, but with flexibility to work more shifts, especially during busier periods such as the summer.

The role’s primary focus is on ensuring every single guesthas an unforgettable experience at our hotel.

Key Requirements.

• Excellent customer service and problem-solving skills.
• Auditing and banking end of shiftreconciliations.
• Supporting other teams in the hotel and ensuring effective shift handovers.
• Passion for service and delivering unforgettable experiences to our customers.
• Positive attitude and drive.
• Passion for developing yourself
• Kindness, honesty and care for the surrounding community.
• Good understanding of the industry and what it takes to be the best.
• Imagination and ability to maximise business potential.

Must have right to work in UK and beable to commute to property locations.

We will offer you:

• Attractive salary, 16h a week contract, with overtime often available
• Queensway Reward & Recognition Scheme
• Annual Awards Ceremony in London
• Fun, friendly, and supportive work environment
• Professional development and career progression
• Career opportunities across the group including coffee houses and support office
• Great team building initiatives and social events
• Friends and Family Rates at all our properties
• Annual Leave calculated Pro-Rata

Salary: £13.05 per hour