Part-Time Member Services Rep - Fleetwood, Surrey

Coast Capital Savings; England; On-site; GBP 40,000 - 60,000; Part time

Job summary

A member-focused financial cooperative in the United Kingdom seeks a part-time Member Services Representative for the Fleetwood Branch. The role involves providing superior member service, offering financial advice, and identifying opportunities to enhance member relationships. Ideal candidates are positive, team-oriented, and possess strong communication and problem-solving skills. The position offers flexible hours while ensuring members receive personalized support and care.

Benefits

Comprehensive benefits

Flexible work options

Career development opportunities

Qualifications

• Strong verbal English communication skills and comfortable having sensitive conversations.
• Ability to listen and identify member challenges.
• Understanding the personal significance of banking.

Responsibilities

• Provide exceptional member experiences by supporting financial needs.
• Proactively identify opportunities through member interactions.
• Educate members on alternative banking channels.

Skills

Communication

Active Listening

Empathy

Initiative

Problem Solving

Curiosity

Advisory

Adaptability

Motivation

Integrity

Job description

A member-focused financial cooperative in the United Kingdom seeks a part-time Member Services Representative for the Fleetwood Branch. The role involves providing superior member service, offering financial advice, and identifying opportunities to enhance member relationships. Ideal candidates are positive, team-oriented, and possess strong communication and problem-solving skills. The position offers flexible hours while ensuring members receive personalized support and care.