Part-Time Housing Support Assistant – Retirement Village

ExtraCare Charitable Trust; Coventry; On-site; GBP 40,000 - 60,000; Part time

Job summary

A supportive charity organization is looking for a part-time Housing Support Assistant in Coventry. The successful candidate will provide essential support to residents, ensuring their wellbeing and engagement in the community. Responsibilities include showing new residents around and addressing tenancy issues. This temporary role offers a salary of £13.05 per hour and is part-time, requiring 15 hours over two days. Ideal candidates will bring empathy and problem-solving skills to foster a positive living environment for older adults.

Benefits

Contributory Pension (up to 9%)

Employee Assistance Programme

Life Assurance

Cycle to work

33 days annual leave

Free Gym Membership

Qualifications

• Experience in housing-related support services providing advice and guidance.
• Engaging personality with a friendly demeanor.
• Ability to build relationships with diverse residents.

Responsibilities

• Show potential residents around the Village/apartments.
• Help settle in residents to their new home.
• Respond to tenancy or lease issues that may arise.
• Monitor residents' wellbeing daily.
• Ensure residents thrive in a retirement setting.

Skills

Customer service

Empathy

Problem-solving

Communication

Job description

A supportive charity organization is looking for a part-time Housing Support Assistant in Coventry. The successful candidate will provide essential support to residents, ensuring their wellbeing and engagement in the community. Responsibilities include showing new residents around and addressing tenancy issues. This temporary role offers a salary of £13.05 per hour and is part-time, requiring 15 hours over two days. Ideal candidates will bring empathy and problem-solving skills to foster a positive living environment for older adults.