Part-Time Guest Services Specialist — Holiday Park, Flexible Hours

Holland & Barrett; United Kingdom; On-site; GBP 40,000 - 60,000; Part time

Job summary

A dynamic holiday resort company is seeking a Guest Services Assistant at Tattershall Lakes, Lincolnshire. The role involves warmly greeting guests, checking them in and out, making bookings, and addressing complaints. Ideal candidates will exhibit strong customer service skills and be willing to work during weekends and bank holidays. The position offers flexibility and can lead to other career opportunities, alongside benefits such as holiday discounts and recognitions.

Benefits

Discounts on Away Resorts Holidays

On Park Discounts

Awards and Recognition

Qualifications

• Ability to meet and greet guests with a friendly smile.
• Experience in resolving guest complaints effectively.
• Flexibility to work weekends and bank holidays.

Responsibilities

• Check-in and check-out guests with warmth and professionalism.
• Book activities and handle guest enquiries promptly.
• Ensure guest complaints are addressed in a caring manner.

Skills

Customer service skills

Problem-solving

Strong communication

Job description

A dynamic holiday resort company is seeking a Guest Services Assistant at Tattershall Lakes, Lincolnshire. The role involves warmly greeting guests, checking them in and out, making bookings, and addressing complaints. Ideal candidates will exhibit strong customer service skills and be willing to work during weekends and bank holidays. The position offers flexibility and can lead to other career opportunities, alongside benefits such as holiday discounts and recognitions.