Part-Time Customer Service Lead – Flexible & Growth-Oriented

Euro Car Parts; Bristol; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading automotive parts supplier is seeking a Part Time Customer Service Supervisor in Bristol. The role focuses on providing exceptional service to customers through various channels, logging inquiries, and improving satisfaction. Ideal candidates will have strong phone handling and listening skills. This position offers a competitive package including pension, annual leave, and opportunities for career progression within a dynamic and supportive team environment.

Benefits

Pension

22 days annual leave

Genuine career progression

Access to Employee Assistance Programme

Qualifications

• Ability to multi-task effectively.
• Strong communication skills and customer-centric approach.

Responsibilities

• Providing first class service to customers via our web platforms.
• Handling daily enquiries/complaints from customers and branches.
• Improving website conversion through effective parts identification.

Skills

Strong phone handling skills and active listening

Ability to adapt to different types of characters

Experience working in a fast paced environment

Job description

A leading automotive parts supplier is seeking a Part Time Customer Service Supervisor in Bristol. The role focuses on providing exceptional service to customers through various channels, logging inquiries, and improving satisfaction. Ideal candidates will have strong phone handling and listening skills. This position offers a competitive package including pension, annual leave, and opportunities for career progression within a dynamic and supportive team environment.