Paediatric Clinic Booking Specialist (Flexible Hours)

Cambridge University Hospitals; Cambridge; On-site; GBP 24,000 - 27,000; Full time

Job summary

A prominent healthcare institution in Cambridge is looking for a full-time Clinic Booking Coordinator to support the Paediatric Service by managing booking for new and follow-up clinic appointments. The ideal candidate will possess excellent organisational skills, customer service experience, and good IT skills. The role includes working flexibly and managing workload effectively. The post offers opportunities for development and various staff benefits, reflecting our commitment to creating a supportive work environment.

Benefits

Development opportunities

On-site leisure facilities

Subsidised parking for eligible staff

Reduced cost bus travel

Qualifications

• Experience of working in a busy clerical / office environment or reception role.
• Prioritising, planning and organising own tasks.
• Experience of customer service or dealing with the public.

Responsibilities

• Deliver professional administration and clerical service to patients and staff.
• Organise workload while coping with conflicting demands.
• Monitor and produce work of the quality and quantity required.

Skills

Good communication skills

Organisational skills

Customer service experience

Time management skills

Education

Educated to GCSE Level or equivalent

NVQ level 2 Customer Service / Business Admin / ITQ or equivalent experience

Typing qualification or equivalent

Medical Secretary qualification or equivalent

Tools

Microsoft Office

Job description

A prominent healthcare institution in Cambridge is looking for a full-time Clinic Booking Coordinator to support the Paediatric Service by managing booking for new and follow-up clinic appointments. The ideal candidate will possess excellent organisational skills, customer service experience, and good IT skills. The role includes working flexibly and managing workload effectively. The post offers opportunities for development and various staff benefits, reflecting our commitment to creating a supportive work environment.