Outpatient Scheduling Coordinator – NHS

Transformationunitgm; Ashford; On-site; GBP 26,000 - 28,000; Full time

Job summary

A leading NHS healthcare provider in Ashford is seeking a Band 3 administrative professional to ensure efficient patient booking and management. This role requires excellent customer service skills and proficiency in computer packages such as Excel, Word, and Outlook. Applicants should have frontline public experience and be flexible to work both part-time and full-time. The position offers a salary of £26,240 - £27,928 per annum, with a commitment to staff health and well-being and personal development opportunities.

Benefits

Commitment to staff health and wellbeing

Continuous professional development

Qualifications

• Experience of working in a front line position with the general public.
• RSA, NVQ or equivalent typing and computer skills.
• Knowledge of NHS systems and procedures.

Responsibilities

• Liaise with patients to manage appointments efficiently.
• Demonstrate excellent customer service to patients.
• Provide secretarial/admin support from Monday to Friday.

Skills

Excellent customer service skills

Fast, accurate typing skills

Confident in use of computer packages

Flexible attitudes for team working

Education

English GCSE Grade C or equivalent

Tools

Excel

Word

Outlook

Cerner

Job description

A leading NHS healthcare provider in Ashford is seeking a Band 3 administrative professional to ensure efficient patient booking and management. This role requires excellent customer service skills and proficiency in computer packages such as Excel, Word, and Outlook. Applicants should have frontline public experience and be flexible to work both part-time and full-time. The position offers a salary of £26,240 - £27,928 per annum, with a commitment to staff health and well-being and personal development opportunities.