Outpatient Operations Manager: Performance & Experience

NHS; Swindon; On-site; GBP 31,000 - 38,000; Full time

Job summary

A UK healthcare provider is looking for an Operations Support Manager to oversee day-to-day management of outpatient services. This role involves leading administrative staff, managing performance against key indicators, and ensuring high-quality patient care. The candidate should possess leadership skills, healthcare experience, and strong communication abilities. This full-time, permanent position offers a salary between £31,049 and £37,796. Apply before 28 December 2025.

Qualifications

• Proven experience of leading and monitoring projects.
• Experience of working across departmental boundaries.
• Strong communication skills to manage sensitive information.

Responsibilities

• Lead outpatient administration staff and processes.
• Provide first-line management of Outpatient Supervisors.
• Ensure service efficiency and meet performance targets.

Skills

Strong communication skills

Leadership and team motivation

Financial budget monitoring

Administrative process development

Complaint handling

Organizational awareness

Education

Degree or equivalent experience

Further training in relevant area

Job description

A UK healthcare provider is looking for an Operations Support Manager to oversee day-to-day management of outpatient services. This role involves leading administrative staff, managing performance against key indicators, and ensuring high-quality patient care. The candidate should possess leadership skills, healthcare experience, and strong communication abilities. This full-time, permanent position offers a salary between £31,049 and £37,796. Apply before 28 December 2025.