Outbound Sales Executive

Certsure LLP; Remote; GBP 25,000 - 35,000; Part time

Job summary

A leading certification company in the UK is seeking Outbound Sales Executives. You'll connect businesses with crucial services, promote NICEIC certification, and support customers through their registration journey. The role requires a results-driven mindset and excellent communication skills. Join a collaborative team with benefits including a performance-related bonus and flexible working arrangements.

Benefits

Up to 30% performance-related bonus

25 days’ holiday a year

Employee assistance programme

Private medical insurance

Workplace pension scheme

Qualifications

• Experience in outbound or consultative sales.
• Ability to build trust and explain value clearly.
• Strong attention to detail.

Responsibilities

• Proactively contact potential and existing customers.
• Follow up on enquiries to maximise conversion.
• Build rapport with businesses of all sizes.
• Record and manage interactions in Salesforce CRM.
• Collaborate with colleagues across departments.

Skills

Confident communication

Customer-focused mindset

Results-driven

Excellent written and verbal communication skills

Proficient in CRM systems

Organised and reliable

Team player

Tools

Salesforce

Microsoft Office

Job description

Join to apply for the Outbound Sales Executive role at Certsure LLP

Join a high-performing sales team connecting businesses with NICEIC’s trusted certification and services.

We’re looking for confident and customer-focused Outbound Sales Executives to join us on 9‑month fixed‑term contracts, with multiple opportunities available. You’ll play a key role in helping trade professionals and businesses engage with the NICEIC – reaching out through calls, emails, and digital channels to promote our services, qualify leads, and support customers through their registration journey.

This is an exciting opportunity to be part of a collaborative, supportive team where your results are recognised and your ideas for improving customer experience are valued.

What you’ll be doing

• Proactively contact potential and existing customers to promote NICEIC certification, products, and services.
• Follow up on enquiries and leads to maximise conversion and maintain strong customer relationships.
• Build rapport with businesses of all sizes, tailoring your approach to meet each customer’s needs.
• Translate technical or process information into clear, accessible guidance.
• Record and manage all interactions in Salesforce CRM accurately and in line with GDPR.
• Collaborate with colleagues across Marketing, Operations, and Customer Service to ensure a seamless customer journey.
• Contribute ideas to improve sales processes, scripts, and tools.

What we’re looking for

• Confident communicator with experience in outbound or consultative sales.
• Customer-focused mindset, able to build trust and explain the value of NICEIC certification clearly.
• Driven by achieving results and exceeding targets while maintaining professionalism and integrity.
• Excellent written and verbal communication skills.
• Proficient in CRM systems (preferably Salesforce) and Microsoft Office.
• Organised, reliable, and adaptable, with strong attention to detail.
• Team player who contributes positively to a supportive, collaborative environment.

Our benefits include, but not limited…

• Up to 30% performance-related bonus
• 25 days’ holiday a year (plus bank and public holidays)
• Employee assistance programme
• Employee discount platform
• Flexible and hybrid working (depending on the role)
• Learning opportunities
• Life assurance
• Loyalty awards
• Workplace pension scheme using salary exchange, helping you make the most of your take‑home pay
• Private medical insurance
• Sickness pay – Depending on your length of service, you could be eligible for our enhanced sick pay which is above the Statutory Sick Pay (SSP) amount.

About us

Certsure provides industry-leading certification schemes and support to the building services sector. These services are delivered through the NICEIC brand.

For almost 70 years, NICEIC has been the UK’s largest certification body for electrical businesses with over 40,000 currently certified with us. As the industry leader, we drive the highest standards of competence and safety.

We assess, certify and train electricians, plumbers, renewable energy installers, and gas and heating engineers. To become certified, businesses must demonstrate their compliance with technical standards and industry best‑practice through rigorous assessments and continuing professional development.

Trade professionals look to us for certification and technical leadership, and value the credibility our name gives theirs. We provide ongoing advice and support and list their businesses on our online ‘Find a trusted NICEIC tradesperson’ tool.

We help build public trust in trade professionals – and we never compromise on that trust. We work alongside government and industry to shape policy and drive standards. Many UK businesses, government organisations, local authorities and landlords will only work with NICEIC‑certified businesses.

PLEASE NOTE: As an employer, Certsure does not provide sponsorship as a licensed UK employer.

Due to high application volumes, we may close this vacancy earlier than advertised. Please submit your application as soon as possible.

Seniority level

Associate

Employment type

Temporary

Job function

Construction

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