Out-of-Hours Urgent Care Operations Lead

Integrated Care 24 Ltd; Norwich; On-site; GBP 45,000 - 49,000; Full time

Job summary

A leading health care provider is looking for an experienced Operations Manager to oversee Urgent Care Services across Norfolk. You will manage multiple teams and ensure operational excellence while delivering high-quality patient care. The role offers a salary of £45,000 – £49,000 p/a and includes various employee benefits. Ideal candidates will have strong leadership skills and experience in a fast-paced environment.

Benefits

Employee recognition schemes

24/7 wellbeing and counselling support

Learning and development opportunities

Flexible working arrangements

Qualifications

• Proven experience managing operational teams within a service delivery environment.
• Excellent people leadership skills with experience managing multiple teams or locations.
• Strong communicator who can inspire and engage at all levels.

Responsibilities

• Take day-to-day responsibility for clinical and non-clinical out-of-hours teams across Norfolk.
• Manage performance, budgets, and resources in accordance with standards.
• Lead by example, engaging with frontline colleagues and building relationships.

Skills

Operational team management

People leadership

Communication skills

Budget management

Data analysis

Flexibility

Job description

A leading health care provider is looking for an experienced Operations Manager to oversee Urgent Care Services across Norfolk. You will manage multiple teams and ensure operational excellence while delivering high-quality patient care. The role offers a salary of £45,000 – £49,000 p/a and includes various employee benefits. Ideal candidates will have strong leadership skills and experience in a fast-paced environment.