Optics Retail Assistant - Help Customers Find Eyewear

Redefined; Norwich; On-site; GBP 20,000 - 25,000; Full time

Job summary

A reputable retail company in Norwich seeks a Retail Assistant to deliver exceptional customer service. In this dynamic role, you’ll build customer relationships, assist with eye-tests, and maintain shop standards. You'll gain valuable experience through the 'Step Into Optics' training programme. Ideal candidates will demonstrate a passion for customer care and a desire to learn. The position includes benefits like a quarterly bonus, employee discounts, and career development opportunities.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced parental leave

Flexible benefits scheme

24/7 counselling support

Qualifications

• Previous experience in a retail or clinical environment is a plus.

Responsibilities

• Build relationships with customers and understand their needs.
• Support with eye-tests and pre-screening activities.
• Maintain shop floor standards.

Skills

Passion for customer care

Desire to learn

Job description

A reputable retail company in Norwich seeks a Retail Assistant to deliver exceptional customer service. In this dynamic role, you’ll build customer relationships, assist with eye-tests, and maintain shop standards. You'll gain valuable experience through the 'Step Into Optics' training programme. Ideal candidates will demonstrate a passion for customer care and a desire to learn. The position includes benefits like a quarterly bonus, employee discounts, and career development opportunities.