Optical Assistant

Specsavers; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retailer is seeking a proactive Optical Assistant for their Godalming store. The role involves delivering exceptional customer service and creating a welcoming store atmosphere. Ideal candidates will have experience in a customer service setting, familiarity with optical terminology, and a passion for the brand. In return, you will receive comprehensive training, competitive pay, and various benefits including discounts, support services, and additional time off on your birthday.

Benefits

Up to £12.41 per hour

Bonus if store targets are met

Employee discounts and savings

Paid day off on your birthday

Enhanced family leave and sick pay

Qualifications

• Previous experience in a fast-paced customer service environment.
• Experience in an optics business.
• Basic knowledge/experience of optical and/or Audiology terminology.

Responsibilities

• Create an outstanding store environment for customers and the team.
• Use passion for the Specsavers brand and products.
• Deliver exceptional care and service.

Skills

Customer service experience

Optical experience

Knowledge of optical terminology

Job description

So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.

As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.

Our store

Join our welcoming team at the Godalming store, located on the lively high street. The store has a warm, friendly atmosphere where teamwork and customer care are at the heart of everything we do. With excellent public transport links and a vibrant local community, it’s a fantastic place to build your career.

Our team

We’re proud to have an amazing group of passionate, friendly professionals at our Godalming store – all dedicated to delivering exceptional care and service. Our culture is built on collaboration, support, and growth. We celebrate each other’s successes, share knowledge freely, and create an environment where everyone feels valued. Whether it’s working together to solve challenges or enjoying team moments outside of work, you’ll find a welcoming, positive atmosphere that makes coming to work rewarding every day.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Up to £12.41 per hour (depending on age)
• 37.5 hours per week (to include weekend working)
• Bonus if store targets are met
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription tothe Headspace app
• Eyecareand hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include:

• Previous experience in a fast-paced customer service environment
• Experience in opticsbusiness
• Basic knowledge/experience of optical and/or Audiology terminology

Find out more

If you’ve got all these skills, we’d love for you to apply.