Optical Assistant

Specsavers; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retail brand in the United Kingdom is seeking an experienced Optical Assistant to deliver exceptional customer service. The successful candidate will have previous experience in optics and will focus on creating a welcoming store environment for customers and team members. With full-time hours and comprehensive benefits, this role emphasizes teamwork, communication skills, and a proactive approach. You'll assist in dispensing multi-focal lenses and be supported through training and development opportunities.

Benefits

28 days holiday including bank holidays

Enhanced company sick pay

Birthday day off

WeCare

Specsavers Perks – discounted benefits scheme

Enhanced family leave

Qualifications

• Previous optical experience as an Optical Advisor or Dispensing Assistant.
• Confidence in using IT systems.
• Prepared to step out of your comfort zone and try something new.

Responsibilities

• Provide outstanding customer service in the store.
• Assist in dispensing multi-focal lenses.
• Support customers and team members in a friendly environment.

Skills

Excellent customer service

Teamwork

IT systems proficiency

Communication skills

Initiative

Job description

Introduction

Experienced Optical Assistant – If you’re a proactive people person ready to be the friendly face our stores need, this role could be perfect for you. With previous optical experience as an Optical Advisor or Dispensing Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your customer‑service skills to create an outstanding store environment for both our customers and our team.

Store

Based in Blackburn, our store is looking for someone with previous optical experience that can dispense up to multi‑focal lenses.

What’s on Offer

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer.

• Full time – 37.5 hours, including a weekend day
• Salary – Depending on experience
• Specsavers Perks – our discounted benefits scheme
• 28 days holiday including bank holidays
• Birthday day off
• Enhanced company sick pay after passing 3‑month probation
• Eyecare and hearing discount
• WeCare
• Enhanced family leave (maternity/paternity)

Qualifications

• Previous optical experience as an Optical Advisor or Dispensing Assistant
• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process

Desired Experience

• Previous experience in a fast‑paced customer‑service environment
• Experience in optics or audiology business
• Basic knowledge/experience of optical and/or audiology terminology

Checked all the boxes? Now’s the perfect time to apply!