Optical Assistant

Specsavers; Andover; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading optical retail company in Andover seeks an Optical Assistant to enhance the customer experience in their store. The ideal candidate will have prior optical experience and strong customer service skills. Responsibilities include using optical knowledge to assist customers effectively while maintaining a supportive store environment. The role offers flexible working hours and numerous perks, including employee support services and personalized benefits for family care.

Benefits

Specsavers Perks - discounts and savings

WeCare - employee support service

Complimentary subscription to the Headspace app

Eyecare and hearcare discounts

Additional paid day off on your birthday

Enhanced family leave and company sick pay

Qualifications

• Previous optical experience as an Optical Advisor or Dispensing Assistant.
• Skills in pre-screening and dispensing are essential.
• Experience in a fast-paced customer service environment is desirable.

Responsibilities

• Create an outstanding store environment for customers and team.
• Support the store with customer service skills.
• Assist with optical services including dispensing and adjustments.

Skills

Pre-screening

Dispensing

Collections

Repairs and adjustments

Happy working in a busy environment

Job description

So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.

As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.

Our store

Based in Andover, our store offers great career progression!

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Full time, part time or weekend working
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription tothe Headspace app
• Eyecareand hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include:

• Pre- screening
• Dispensing
• Collections
• Repairs and adjustments
• Happy working in a busy environment

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.

This includes:

• Previous experience in a fast-paced customer service environment
• Experience in opticsbusiness