Operations Manager Coaching & Compliance

Wilderness Way; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

An organization focused on child care is seeking an Operations Manager - Coaching & Compliance in the UK. The role involves mentoring new Registered Managers, ensuring compliance with regulations, and supporting the operational performance of the organization. Applicants should have a Level 5 Diploma in Leadership for Health & Social Care and significant experience in managing residential childcare. The position offers a chance to make a real difference in the lives of children and to shape future leaders in care.

Qualifications

• Significant experience in residential childcare and management is required.
• Strong ability to coach, mentor, and develop others is necessary.
• In-depth knowledge of Children’s Homes Regulations and Quality Standards is essential.
• Excellent communication skills and resilience in a fast-paced environment are crucial.

Responsibilities

• Coach and mentor new Registered Managers to build leadership capability.
• Conduct compliance audits and drive continuous improvement.
• Ensure safeguarding, health & safety, and quality standards are met.
• Support operational performance, occupancy targets, and financial sustainability.
• Act as the Ofsted Registered Responsible Individual, supervising managers.

Skills

Coaching and mentoring

Regulatory compliance

Communication skills

Leadership capability

Quality standard knowledge

Education

Level 5 Diploma in Leadership for Health & Social Care

Job description

Empowering Managers. Elevating Care

Are you passionate about developing leaders and driving excellence in children’s residential care? We’re looking for an Operations Manager – Coaching & Compliance to mentor and support new Registered Managers, ensuring they have the confidence, skills, and knowledge to deliver outstanding care.

What you’ll do

• Coach and mentor new Registered Managers to build leadership capability and regulatory confidence.
• Conduct compliance audits and drive continuous improvement.
• Ensure safeguarding, health & safety, and quality standards are consistently met.
• Support operational performance, occupancy targets, and financial sustainability.
• Act as the Ofsted Registered Responsible Individual, supervising managers and ensuring service quality.

What we’re looking for

• Level 5 Diploma in Leadership for Health & Social Care (or equivalent).
• Significant experience in residential childcare and management.
• Strong ability to coach, mentor, and develop others.
• In-depth knowledge of Children’s Homes Regulations and Quality Standards.
• Excellent communication skills and resilience in a fast‑paced environment.

Join us and make a real difference to the lives of children and young people by shaping the leaders who care for them.

All roles at WW are subject to Safer Recruitment checks, including references, enhanced DBS, and online/social media screening. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. We’re proud to be an equal opportunities employer and welcome applicants from all backgrounds and experiences.