Operations Manager

Agincare Group; Bristol; On-site; GBP 50,000 - 60,000; Full time

Job summary

A leading care provider in the UK is seeking an Operations Manager to join their team. The successful candidate will provide leadership and strategic oversight to ensure high-quality care for individuals with complex needs across multiple services. Responsibilities include managing a team, ensuring compliance with standards, and driving service development. Candidates should hold a PBS Level 5 qualification and have strong leadership experience within health or social care. This role offers a competitive salary and the chance to make a significant impact.

Benefits

Salary of up to £60,000 per annum

Fully funded training and career development

Blue Light discount package

Employee Assistance Programme

Company pension scheme

Opportunities to travel across the UK

Qualifications

• Trained to PBS Level 5 or an equivalent qualification.
• Must have experience in health or social care leadership.
• Confident in managing performance and compliance.

Responsibilities

• Lead and support a team of Registered Managers.
• Ensure compliance with legislation and safeguarding standards.
• Monitor quality and performance of services.

Skills

Leadership in health or social care

Positive Behaviour Support

Strong understanding of CQC standards

Ability to manage multiple priorities

Strong understanding of Supported Living principles

Education

PBS Level 5 or equivalent

Job description

Package Description

Make a meaningful impact. Lead with purpose. Thrive in a company that believes in your potential as well as everyone you support.

We’re seeking a passionate, enthusiastic and dedicated Operations Manager to join Agincare Enable; a leader who can inspire teams, build strong partnerships, and drive services that genuinely transform the lives of people with learning difficulties, mental health needs and other complex needs across Dorset, Bristol and surrounding areas. The role will also take on responsibility as the Positive Behaviour Support (PBS) Lead, providing strategic oversight and leadership to ensure high‑quality, person‑centred PBS approaches are embedded across services.

Benefits

Agincare is a proudly family‑run organisation, dedicated to our values and to delivering the highest levels of care to our service users. Working at Agincare brings many benefits, including:

• Salary of up to £60,000 per annum
• Fully funded training and career development
• Blue Light discount package (great discounts on travel, leisure, entertainment and more)
• Employee Assistance Programme (EAP) – support for employees and their families
• Company pension scheme
• Opportunity to travel across the UK and work with a wide range of sites and teams

How You’ll Make a Difference

• Lead and support a team of Registered Managers
• Oversee high‑quality, person‑centred care across multiple services
• Build strong relationships with partners and stakeholders
• Mobilise new services and drive growth
• Ensure full compliance with legislation, safeguarding and company standards
• Monitor quality, performance and improvement across all services
• Support recruitment, development and retention of great people
• Take ownership of budgets and business development opportunities

In addition, the postholder will provide organisation‑wide strategic and praxis leadership for Positive Behaviour Support (PBS) at Level 5, ensuring that PBS is embedded across all services as a person‑centred, evidence‑based framework. This includes providing strategic and practice leadership, governance, and assurance that PBS is implemented in line with the PBS Competence Framework, the RRN best practice guidance, and contractual requirements.

Your Skills And Passion

• Trained to PBS Level 5 or equivalent
• Experienced leader within health or social care (desirable)
• Confident in managing people, performance and compliance
• Strong understanding of CQC standards and sector regulations (desirable)
• Able to build trust, inspire teams and work collaboratively
• Comfortable managing multiple priorities and services, with travel required to multiple locations for meetings and company promotion
• Committed to quality, dignity and meaningful support
• Strong understanding of Supported Living principles, processes, and values, with experience supporting individuals with learning disabilities, autism, mental health needs, or physical/complex health conditions
• Skilled in Positive Behavioural Support, de‑escalation techniques, and the use of assisted communication tools

Why Agincare?

You’ll join an organisation that truly values compassion, commitment and professional growth, while giving you the space to shape services that make a real difference.

About Agincare

We’re a family‑run organisation that has been caring for people since 1986. With more than 5,000 team members, we’re one of the UK’s largest care providers and continue to grow.

All our services are regulated by the CQC, and we are proud signatories of the Care Leaver Covenant, offering guaranteed interviews for care leavers.

Equal opportunities are important to us at Agincare and we welcome applications from all.

Subject to Terms & Conditions.