Operations Executive

Publicis Groupe; City of London; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading creative agency in London is looking for an Operations Executive to support daily operations and enhance studio culture. The role involves managing supplies, coordinating events, and assisting with onboarding new employees. Ideal for someone with 1-2 years in an administrative or operations role, this position offers exposure across various business areas and a chance to work in a dynamic team environment. Competitive benefits include hybrid working and additional leave for well-being.

Benefits

Flexible working opportunities

Reflection Days

24/7 support helpline

Family-friendly policies

Agency discounts

Onsite gym

Qualifications

• 1–2 years’ experience in an administrative or operations role, preferably in a creative environment.
• Highly organised with exceptional attention to detail.
• Confident communicator, both written and verbal.
• Comfortable juggling multiple tasks in a fast-paced environment.

Responsibilities

• Support the Operations Director in daily studio operations.
• Act as the first point of contact for studio needs.
• Manage studio supplies and coordinate bookings.
• Assist with onboarding new starters and planning events.
• Support the Client Services team with scheduling.

Skills

Organisational skills

Communication

Proactive mindset

Google Workspace proficiency

Team player

Tools

Google Workspace

Slack

Asana

Monday.com

Job description

Company description

Since 1992, Turner Duckworth has created unmistakable visual identities for the world’s greatest brands. Its three studios in London, New York and San Francisco work collaboratively together to craft distinctive assets and visual systems that ensure brands stand out and remain top of mind across media and culture. Their work has won most major industry awards, including the D&AD Collaboration award, the Cannes Grand Prix for Design and their work for Coca-Cola was inducted into the Clio Hall of Fame.

Our Commitment

Diversity and inclusion is a core part of who we are at Turner Duckworth. We’re committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group – whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn’t just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work.

Overview

About the role: As an Operations Executive in our London studio, you’ll play a vital role in keeping our creative teams running smoothly.

You’ll work closely with the Operations Director to ensure the day-to-day workings of the studio are seamless — from keeping the space organised and welcoming, to supporting project resourcing, finance admin and people operations.

This is an ideal opportunity for someone early in their career who’s organised, proactive and eager to learn how a world‑class design studio operates. You’ll gain exposure across every area of the business and be part of a passionate, collaborative team that helps great ideas come to life.

Responsibilities

Studio operations & administration:

• Support the Operations Director in ensuring the smooth running of daily studio life
• Act as the first point of contact for general studio needs and operational queries
• Manage studio supplies, post, couriers and liaise with building management
• Coordinate meeting room bookings, travel arrangements and internal events
• Support vendor and supplier relationships, including purchase orders and invoices

People & culture support:

• Assist with onboarding new starters — setting up equipment, welcome packs and introductions
• Help plan and deliver studio events and initiatives that enhance culture and connection
• Maintain accurate HR and operational records in collaboration with the wider team

Project & resource coordination:

• Support our Client Services team with scheduling and resourcing across teams
• Keep internal systems and project tracking tools up to date

Finance & reporting:

• Assist with expense reconciliation, invoicing and purchase order management
• Help gather data for operational and financial reporting

#LI-CB2

Qualifications

Requirements:

• 1–2 years’ experience in an administrative, coordination or operations role — ideally in a creative or agency environment (internships welcome)
• Highly organised with exceptional attention to detail and a proactive mindset
• Confident communicator, both written and verbal
• Comfortable juggling multiple tasks in a fast‑paced, creative environment
• Proficient with Google Workspace, Slack and project management tools (e.g. Asana or Monday.com)
• A team player with a positive attitude and a genuine interest in design and creativity

Additional information

Turner Duckworth has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day‑to‑day work and create time to focus on your well‑being and self‑care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday.
• AGENCY DISCOUNTS, onsite gym, and discount in our Publicis-Owned Pub – “The Pregnant Man”

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office‑based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).