Operations Controller

Culver City Unified School District; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A distribution services provider in the United Kingdom is seeking an Operations Controller to manage the outbound schedule and ensure operational efficiency. The ideal candidate will have proven experience in a fast-paced role and strong communication skills. Benefits include 20 days annual leave and pension contributions. This is a full-time, permanent position with night shifts.

Benefits

Annual Leave

Pension scheme

Life Assurance

Employee Assistance Programme

Free eye tests

Over 50 retailer discounts

Qualifications

• Proven experience within a similar fast-paced role.
• Ability to prioritise work based on scheduling and available resources.
• High attention to detail in communications.

Responsibilities

• Manage outbound schedule for collection and delivery times.
• Issue instructions to maintain a smooth flow of work.
• Control paperwork for outbound vehicles.

Skills

Team player

Attention to detail

Strong communication skills

Problem-solving

Time management

Tools

Word

Excel

Outlook

Autostore

RF kit

Job description

Overview

Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. Our Harworth site has an exciting opportunity for an Operations Controller to join the team on a full time permanent basis.

Salary: £31,141 + £2,000 Night Allowance per annum
Working hours: 4 on 4 off NIGHTS, 18:00 to 06:00

Responsibilities

• Efficiently managing the outbound schedule to ensure collection and delivery times are met.
• Issuing instructions to designated staff to maintain a smooth flow of inbound and outbound work.
• Controlling paperwork for outbound vehicles, ensuring 100% accuracy.
• Being the initial point of contact for all drivers arriving on site.
• Communicating issues to Shift Managers in a timely manner to minimise disruption to the schedule.
• Participating as an active member of the operations team, and offering suggestions for solving problems, improving efficiency, customer and quality focus.
• Maintaining good communication with transport providers to ensure late collections and delivery failures are avoided.
• Producing a thorough, detailed handover to the following shift highlighting potential issues, reminders and current state of play.

Qualifications

• Proven experience within a similar fast-paced role.
• Ability to prioritise work based on scheduling and available resources.
• PC literate in Word, Excel and Outlook with high attention to detail.
• Must be a team player who can also work on own initiative.
• Able to demonstrate an in-depth knowledge of on-site systems.
• Experience and good working knowledge of Autostore and RF kit.
• Strong communication skills with the ability to demonstrate a courteous and professional attitude towards customers and third party hauliers.
• Excellent time management skills and ability to solve problems.

Benefits

• Annual Leave 20 days inclusive of the bank holidays.
• Pension scheme with 4% employee and 4% employer contributions.
• Life Assurance - x2 annual salary.
• Wellness: Employee Assistance Programme with confidential counselling and legal information service (24/7/365).
• Eye Care: free eye tests and discounts on prescription glasses.
• Reward & Recognition including Employee of the Month/Year and long service awards.
• Access to over 50 retailer discounts via our benefit platform.