Operations Associate

Gopuff Becomes First Instant Commerce Company; Newcastle upon Tyne; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading instant commerce company is seeking full-time Operations Associates in Newcastle upon Tyne. You will handle warehouse duties such as picking and packing items, inventory management, and quality control. Candidates should be able to work evenings and weekends. Competitive benefits include weekly pay and opportunities for career advancement. Join a dynamic team focused on delivering essentials to customers quickly and efficiently.

Benefits

Holiday pay

Weekly pay cycle

Career growth opportunities

Performance appraisal

Qualifications

• Must be 18 years or older.
• Experience in a warehouse environment preferred.
• General knowledge of web-based software applications.

Responsibilities

• Pick and pack items for dispatch.
• Receive product from vendors and resolve discrepancies.
• Manage inventory and clean the warehouse.

Skills

Experience in restaurant or retail

Basic web-based software knowledge

Lift up to 20 lbs

Job description

Gopuff Newcastle, England, United Kingdom

Posted 6 days ago – be among the first 25 applicants.

Overview: Gopuff is looking for full‑time Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of warehouse responsibilities including picking, packing, receiving product, and working with our delivery riders. Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We’re assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn’t hurt if you like snacks.

You Will:

• Pick and pack items for dispatch to customers
• Receive product from vendors, ensure physical count matches purchase order/invoice, and resolve discrepancies
• Inventory management and re‑shelving of canceled orders
• Clean and organize warehouse
• Manage waste and spoilage through strict compliance with FIFO practice
• Contact customer for substituted or out‑of‑stock items

You Have:

• Must be 18 years or older
• Experience working in a restaurant, retail or warehouse environment (preferred, not required)
• Work with a fluid schedule and available during peak hours of 5 pm – 2 am
• General working knowledge of basic web‑based software applications (e.g. Google G‑Suite)
• Lift up to 20 lbs repetitively

Benefits:

• Holiday pay
• Weekly pay cycle (Get paid weekly!)
• Career growth opportunities
• Performance appraisal

Availability:

• Availability over the full Christmas and New Year period
• Coverage on Christmas Day
• Coverage on Boxing Day
• Coverage on New Year’s Eve
• Coverage on New Year’s Day
• Weekend availability required
• Evening availability required

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.