Operations Assistant

Synergy Resourcing Solutions Limited; Framlingham, Norwich, Wymondham; On-site; GBP 26,000 - 30,000; Full time

Job summary

A reputable business in Framlingham is looking for a detail-driven Operations Assistant to support purchasing, sales, and logistics. In this role, you'll raise purchase orders, manage supplier relationships, and ensure smooth operations. Required skills include strong organisational abilities, proficiency in Excel and Outlook, and effective communication. This is an excellent opportunity for those who enjoy a dynamic working environment and wish to grow with the company.

Qualifications

• Strong organisational skills and excellent attention to detail.
• Confidence speaking with suppliers and customers.
• Good working knowledge of Excel and Outlook.
• Comfortable managing multiple tasks in a fast-paced environment.
• Clear communicator with solid telephone manners.

Responsibilities

• Raising and tracking purchase orders, logging information accurately.
• Speaking with suppliers about lead times, delays, and pricing.
• Keeping supplier records up to date and organised.
• Supporting the sales and rental teams with order admin and goods in/out paperwork.
• Assisting with transport quotes and booking deliveries/collections.
• Handling customer and supplier queries via phone and email.
• General admin support for managers and directors.

Skills

Strong organisational skills

Excellent attention to detail

Confidence speaking with suppliers and customers

Good working knowledge of Excel

Good working knowledge of Outlook

Ability to manage multiple tasks

Clear communication

Solid telephone manners

Relationship building

Job description

Framlingham | On‑site | Monday–Friday £26,000 – £30,000

We’re working with a reputable business in Framlingham that’s looking to add a detail‑driven Operations Assistant to the team.

It’s a role that sits right at the heart of operations; raising purchase orders, keeping supplier relationships moving and making sure stock, paperwork, and orders are where they should be. If you're organised, confident with admin, and comfortable juggling changing priorities, you’ll fit in well.

What you’ll be doing

• Raising and tracking purchase orders, logging information accurately
• Speaking with suppliers about lead times, delays, and pricing
• Keeping supplier records up to date and organised
• Supporting the sales and rental teams with order admin and goods in/out paperwork
• Assisting with transport quotes and booking deliveries/collections
• Handling customer and supplier queries via phone and email
• General admin support for managers and directors

What you’ll need

• Strong organisational skills and excellent attention to detail
• Confidence speaking with suppliers and customers
• Good working knowledge of Excel and Outlook
• Comfortable managing multiple tasks in a fast‑paced environment
• Clear communicator with solid telephone manners
• Able to build relationships and stay calm under pressure

Why it’s a great role

• You’ll work across purchasing, sales/rental, operations and logistics – offering real variety
• The business is growing and there’s opportunity to develop with it
• You’ll have ownership over key processes that genuinely make the place run smoothly
• Tight‑knit, supportive team where everyone gets stuck in

If you’re organised, proactive, and enjoy being the person who keeps things moving, this is a great opportunity to join a business that values what you do.

Apply now for more info.