Operations and Logistics Administrator

Glentham Life Sciences Ltd.; Corsham; On-site; GBP 23,000 - 25,000; Full time

Job summary

A leading supplier of chemicals in Corsham is looking for an Operations and Logistics Administrator. This role involves administration support for sales and purchasing, managing customer orders, and maintaining communication with internal teams and couriers. The ideal candidate will have strong customer service skills and a proactive approach to improve systems. Benefits include a company pension, health cashback scheme, and a generous holiday allowance.

Benefits

Company pension scheme

Health cashback scheme

Employee annual bonus

Generous holiday allowance

On-site parking

Qualifications

• Experience in administration support for sales and purchasing.
• Strong customer service skills.
• Ability to manage and track customer orders effectively.

Responsibilities

• Provide administration support for sales and purchasing.
• Process and monitor customer orders for timely fulfillment.
• Organize internal customer orders and maintain accurate records.
• Liaise with couriers to resolve shipping issues.

Skills

Administration support

Customer service

Order processing

Proactive approach

Tools

ERP systems

Job description

Operations and Logistics Administrator

Salary: £23,000 to £25,000

Permanent, Full-Time (35 hours) | Corsham, Wiltshire

About us

Glentham Life Sciences has been a leading manufacturer and supplier of fine chemicals and laboratory reagents to companies and institutions across the globe for over a decade. The cost effective and efficient sourcing of the raw materials required to facilitate the requirements of our customers is crucial to our business model. As well as joining a friendly and dynamic team, staff at Glentham benefit

• Company pension scheme
• Health cashback scheme & EAP (Employee Assistance Program) subject to successful completion of probationary period
• Employee annual bonus scheme
• A generous holiday allowance - 24 days plus bank holidays increasing from 12 months\' service
• Break room with refreshments
• On-site parking
• Outdoor break areas

Job description

Based at our facility in Corsham, Wiltshire and reporting to the designated line manager, the Ops and Logistics administrator main responsibilities are as follows:

• Administration support for sales & purchasing
• Accurate processing, managing and routine monitoring of customer orders ensuring timely fulfilment whilst taking a proactive approach to notifying customers of any delays
• Organising and processing of internal customer orders
• The accurate labelling of Dangerous Goods designated products and the provision of any/all associated documentation – subject to receiving the appropriate training
• Communication with customers and collaboration with relevant internal teams e.g. purchasing / sales / warehouse to ensure operations run smoothly
• Liaising with couriers / freight companies to ascertain transport costings and/or the resolution of shipping/customs issues where required
• Customer Service – answering order specific customer enquiries whether telephonically or digitally
• Maintaining accurate records both via the ERP together with manual filing where required
• Assistance with goods in / batch creation as necessary
• Proactive in approach to the recommendation of system improvements

We are seeking an experienced and dynamic Supply Chain Manager to oversee our order processing and purchasing teams.

The individual’s main responsibilities will be processing customer orders, tending to the needs of our existing client base and providing orders progress updates, preparing orders for the warehouse and booking shipments with our freight partners.

The individual's main responsibilities will be focused on the quality assessment of incoming chemical goods

We are looking to expand our sales team, and maintain the high level of quality, service and product knowledge that our customers have come to expect.

July 18, 2025